Customer Service/Driver Role

Our client is a well established manufacturing company in Knoxfield and are looking to recruit 2 x Customer Service Reps for their busy factory. This role, as described below may involve some delivery driving directly to customers.

Job responsibilities / Key Tasks:

  • Answer phones promptly, transfer calls, take clear messages and assist with general enquiries.
  • Be able to lift up to 20kgs/Physically Fit
  • Liaise with customer to find the correct solution to their query.
  • Light Machine Operating Duties
  • Other duties related to the factory may be required at times
  • Greet all visitors and employees with a warm and respectful welcome
  • Coordinate communications with production, despatch, administration and senior management as necessary
  • Contact all customers within 48 hours of receiving complaint via phone or email.

Candidate Profile:

  • Excellent CAN DO attitude and willing to learn.
  • You are the face of the business.
  • Independent and also able to work within a team.
  • Good decision maker/shows initiative.
  • Personable/Approachable.
  • Competent in MS Office applications
  • Customer service experience in manufacturing or retail industry
  • Well organised, attention to detail and accuracy
  • Good communication skills.
  • Pre employment medical which does involve a drug/alcohol screen.
  • MUST have FULL working rights and documents to support this.
  • MUST have CURRENT police check and documents to support this.
  • MUST have medical certificate indicating no COVID-19 symptoms.
  • MUST have full drivers licence.

Hours / Benefits:

  • Full time work, Monday to Friday with an early finish Friday at 1PM
  • Clean working environment and great working conditions.
  • Company parking
  • Great opportunity to join a dynamic team
  • $25 - $28 per hour (FULL TIME)
  • 6am - 2:30pm Monday to Thursday. 6am - 12pm Friday

Please note that applicants WILL NOT be considered unless they have and send a current police check and full working rights documents through with resume. 

16/06/2020 $0 Bayside & South Eastern Suburbs 1 Manufacturing, Transport & Logistics
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