Service Manager

About our company:

Waste Water Works is at the forefront of the Water Management Industry. Founded in 2007, we have been servicing North and Central Queensland as well as remote areas and have grown from a small plumbing company to an Industry leader.

Our company has experienced increased growth in recent years, and we are now seeking a Service Manager to join our driven and collaborative team.

About you:

  • Located in Townsville
  • Good attention to detail
  • High level of  time management skills
  • Hard working
  • A team player
  • Someone who has the initiative to foresee issues and offer solutions.
  • Someone who has the versatility to be able to cope with a variety of challenges
  • Self-motivated and able to work independently 
  • Reliable & trustworthy
  • Good communication skills
  • Customer orientated
  • Work in a fast-past office environment
  • Well-groomed and professional manner

Your responsibilities will include:

  • Organization of field staff to complete scheduled service maintenance in required time frames.
  • knowledge in Basic legislation for water treatment operation
  • Identify urgent work and prioritize work in order of urgency.
  • Manage a small team of services technicians
  • Job management, reporting, sales, and invoicing of service works
  • Travel to and from sites around North Queensland in a company vehicle
  • Liaise with government, commercial, mining and domestic customers to achieve desired outcomes in required time frames
  • Maintain stock levels  for service work: spare parts and chemicals
  • Manage and attend when needed for service maintenance of all water treatment plants on our customer data base.
  • Technical support on Filtration, Wastewater, potable water, pumping facilities


  • 2 or more years experience in water or wastewater treatment operations.
  • Experience in a management role.
  • Experience with pumps
  • Certificate III Water or Waste water Treatment would be an advantage.
  • Good technical knowledge in pumping and water treatment
  • Certificate III in Plumbing (would be an advantage)
  • Electrical trade (would be an advantage)
  • White Card
  • Standard 11 Mining Induction (Desirable)
  • Coal Board Medical (Desirable)


16/06/2020 $0 Townsville & Northern QLD 1 Trades & Services
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