Administrative Officer/Reception

4-5 DAYS A WEEK PERMANENT POSITION. (After probationary period.)

Do you have experience as an Administrative Officer or Receptionist for a Medical or Healthcare Practise

Do you pride yourself in a strong work ethic, an enthusiastic commitment to excellence and initiative 

Come join a vibrant team dedicated to what we do, striving to make a difference in the lives of families, babies and children!


Stepping Forward Therapy Services is looking for an Administrative Officer/Receptionist to join our dynamic and dedicated team in Surrey Hills. The successful applicant will have the opportunity to be an integral part of a team dedicated to the assessment and management of babies and children with physical needs.

The Position - Requirements:

- Answering phone, mail and in-person enquires, and correspondence with parents, schools and medical professionals.

- Data collection and documentation. Basic Computer skills - including touch-typing, word-processing and navigation of software.

- Meet and Greet of families. 

- Managing appointments and schedules for Physiotherapists.

- Processing Payments through Medicare, HICAPS accurately and efficiently. 

- Administering stationary, forms and resources as required. 

- Managing and organising the clinic space, ensuring professional presentation at all times. 

- Assisting Physiotherapists and Practice Manager as requested.

- Maintaining the hygiene and presentation of the clinic. 


The Best Fit:

The best fit, is when you love what you do and you're great at it... so will you be the best fit for this position


We are looking for someone with:

- High customer service skills and an ability to engage well with children and families, whilst maintaining a professional presentation. 

- Excellent written and verbal communication skills, including phone and front desk skills, and effective communication with our team. 

- Excellent Multi-tasking skills, with skill in prioritising, logistics and flexibility, especially with regards to managing appointments for multiple clinicians.

- Accurate and Precise data collection, invoicing and processing of payments. 


A strong work ethic.

Do you work well in a team

Do you enjoy responsibility

Are you able to work independently and take initiative when required

Do you pursue Best Practise

Do you take pride in what you do


Additional terms of employment:

  • A current Working With Children Check is required.
  • Australian Permanent Residency is required.
  • Remuneration will be based on experience.



by Monday the 22nd of June, 2020.

Please note, only short-listed candidates will be contacted.

16/06/2020 $0 Eastern Suburbs 1 Administration & Office Support
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