Brand New Fleet, Large Projects & National Clients, Innovative and Investing in Technology.
Tranz Logistics is one of the Australia's fastest growing providers of specialized Logistics and Crane Trucks. We currently have an excellent opportunity for a Senior Transport Operations Manager to join the team and to work in this fast paced, dynamic and rapidly.
This role will lead to a branch managers positions in near future.
The successful candidate will have significant, proven, previous experience in the transport industry, demonstrate impeccable interpersonal and Customer Service skills, be naturally organised, familiar with logistics and job planning, and be highly computer literate.
To be successful you will have at least 5 years' experience in a similar role. As a Senior Operations Manager Transport you will be responsible for:
Drive a strong safety culture throughout the site & have safety top of mind
Train & coach the team to use site systems to achieve the high standard operational excellence
Identifying & implementing changes in the transport function to raise standards of performance
Establishing & maintaining a good relationship with the customers
Liaising with other Tranz Logistics stakeholders to discuss business & continuous improvement opportunities
Investigate & resolve any operational issues with the transport business.
Plan and co-ordinate client projects short and long term
Manage project logistics, approvals, transport equipment, fuel positioning, vehicles and staff
The ability to deliver training in procedures & operation of equipment & systems
Respond to client queries, provide quoting and data-entry of new bookings
Provide for a seamless new client handover process from sales to operations
Work closely with the sales and operations teams to ensure a seamless and professional customer experience
Collate and manage paperwork in line with departmental procedures
Maintain good market and industry knowledge - technologies, standards and the competitive environment
Ability to be resilient and proactive when dealing with stressful situations
Excellent skills in balancing the branch resources and capabilities to achieve the delivery of established priorities, budgets and plans
New sales and ability to manage new sales leads
Business expansion planning is required
Experience in Crane Trucks, Over size loads, Specialized Equipment, Hire Industry and Project management is crucial
HC Drivers Lic, CV Loading Crane Ticket, Rigging / Dogging tickets & White Construction Card will be advantageous
Excellent Customer Service skills with previous experience in a Customer Service role(s)
Ability to develop relationships and build rapport with client representatives
Impeccable written and verbal communication skills
Advanced computer skills
A working knowledge of Road transport/Logistics services
Ability to multi task and adapt in a fast-paced environment
Attention to detail, highly organised, goal oriented
Strong ability to prioritize and manage time and workloads
Natural team player, with positive attitude and enthusiasm
Ability to thrive in a multi-dimensional and multicultural environment
About the package:
Successful candidate will get the Salary package + Bonus + Incentives depending upon the experience in the industry. In addition, A well maintained company car, mobile phone, company laptop and other working tools will also be provided.
16/06/2020$0Bayside & South Eastern Suburbs1 Manufacturing, Transport & Logistics
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