Branch Manager

Permanent Full Time 70 hours per fortnight
Band 6 ($88,657 + superannuation)

Yarra Plenty Regional Library is an innovative, flexible and industry leading public library service operating across Banyule, Nillumbik and Whittlesea Councils. We make a difference to our communities through each of our 160 staff, 160 volunteers, 9 library branches and 2 mobile library services.

About the Role

We have an exciting opportunity for an adaptable and passionate individual to step in as Branch Manager at Lalor Library where you will manage the Lalor branch and team to deliver relevant and customised services and programs to the community.

The Branch Manager is responsible for ensuring quality library services by leading and motivating their branch team and managing the day to day operations to develop informed, connected, inclusive communities. As Branch Manager you will:

  • Provide leadership to ensure a high standard of customer service at the Branch
  • Develop relationships with local community organisations and individuals to promote the use of the library
  • Ensure application of Customer Service Guidelines
  • Manage the resolution of complex issues relating to customers
  • Ensure the development, delivery and evaluation of a range of core programs and services

About You

You are highly motivated and proactive leader, with a strong interest in utilising and developing your management skills. Being a Branch Manager requires a flexible approach and the ability to lead, motivate and develop staff with strong persuasion and influencing skills. As part of YPRL's Leadership Team, Branch Managers deliver initiative, accountability and customer service every day, as they go above and beyond for our customers and colleagues. The successful incumbent will also be able to demonstrate their capacity to build strong, productive networks and maintain professional relationships with people at all levels. Tertiary qualifications in Library and Information Management or experience supervising or managing staff is highly desirable.

The flexibility to work across the region and some evening and weekend work may be required.

Application Instructions

Applications close Sunday 28 June 2020.

For more information about the Branch Manager role, responsibilities and selection criteria please download the position description from our website.

Please note that if you do not fully address the selection criteria you may be excluded from interview.

*Appointment to this role is subject to the applicant providing a satisfactory National Police Record Check and Employment Working with Children Check.

YPRL strives to be an inclusive and accessible work environment where diversity is valued and celebrated, and where everyone can bring their authentic whole selves to work. We encourage applications from people from diverse backgrounds.

YPRL is a Child Safe organisation and ensures all staff and volunteers have a current Working with Children Check (WWCC) and National Police Record check. We have appropriate screening processes in place including a Child Safe Policy and Procedure, key selection criteria and interviewing and referee screening, which demonstrates our commitment to Child Safety.

16/06/2020 $0 Northern Suburbs 1 Manufacturing, Transport & Logistics
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