Customer Service Manager - Window Furnishing Industry

Dynamic Work Culture, Convenient Location, Small Team Work Ethic.

Based in Crows Nest, Solis Products provides a full consultative service in the design, manufacture, supply & installation of quality window furnishings both in the residential & commercial sectors.

You will be a key employee in a small growing team at Solis and will play a major part in the growth and profitability of Solis Products via the successful delivery of all projects, both large and small.

Coinciding with the senior customer service manager major functions of the role include:

  •  Assist with management of installations and service calls
  •  Delivery of projects running simultaneously, including liaison with both suppliers and clients to a profitable and timely conclusion.
  •  Liaison officer with all sub-contracting teams
  •  Develop and maintain solid relationships with a selection of sub-contractors (allocating installation runs, checking the successful installation of products)
  •  Maintain in house job tracking systems
  •  Maintain and organise our Warehouse and Stock levels

Other duties will include answering customer enquiries, assisting in the showroom.

The role calls for thoroughness, energy, an eye for detail, rigorous planning and management skills with a continued commitment to the provision of high-quality service to our clients.

Good computer skills are essential.

09/06/2020 $0 North Shore & Northern Beaches 1 Manufacturing, Transport & Logistics
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