LifeShape Clinic is Australias award winning premier provider of structured weight management programs.
Position Available - Client Services/Reception, casual position
Opportunity to work within a highly regarded and respected organisation
Friendly and supportive team environment
High quality electronic health records platform
We are actively seeking a suitably experienced Client Services/Receptionist to join our team. The position primarily based at our Milton Clinic in Brisbane, and is on a casual basis.
Reporting to the Client Services Manager, you will be responsible for the day to day management and operational running of the Milton Clinic, as well as supporting the clinical team across our Clinics throughout Queensland, New South Wales and Victoria, from our head office in Milton. The ability to work between the hours of 7am and 7pm, Monday to Friday is desired. The ability to work on a Saturday as per business requirements is also desired.
Our Client Services staff support an active reception desk, physically interfacing with clients as well as telephone, chat and email contact. The successful candidate will have an empathetic nature and enjoy assisting clients; will also be organized, energetic, and a self-starter who works effectively and efficiently at the reception desk; providing a positive practice environment.
Key Duties and Responsibilities will include:
Working within a well defined practice model as a client service team member
Opening or closing the clinic
Meeting and greeting clients
Converting phone enquiries to screening consultations performed by our dietitians
Maintaining busy electronic diaries, across multiple clinics
Billing and receipting client accounts
Supporting consulting staff across multiple clinics
Minor debt collections
Key skills and experience to ensure your success in this role will include:
Ability to commence work immediately is preferred
Strong interpersonal skills and empathetic nature
Experience in relation to the Key Duties and Responsibilities is desired
Demonstrated ability to communicate effectively
Experience in sales an advantage
Excellent organizational, multi-tasking and time management skills
Ability to support staff while remaining hands on
Positive personal presentation
Team orientated, positive person
Flexibility in terms of working hours
Windows based computing environment skills
Hours of Work
Our clients are offered consultations between 7am and 7pm during weekdays, and on Saturdays. The successful candidate must be available to work shifts between these hours. Expected hours per week range between 12 - 20+ hours. Ability to cover shifts at short notice is desired. Full training will be provided at our clinic at Milton in Brisbane.
Only those applications with a cover letter addressing the Key Criteria and Key Skills above will be considered. Your cover letter and resume must be no longer than 2 pages each.
09/06/2020$0Brisbane1 Administration & Office Support
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