Client Services

LifeShape Clinic is Australias award winning premier provider of structured weight management programs.

Position Available - Client Services/Reception, casual position

  • Opportunity to work within a highly regarded and respected organisation
  • Friendly and supportive team environment
  • High quality electronic health records platform
  • Brisbane location

We are actively seeking a suitably experienced Client Services/Receptionist to join our team.  The position primarily based at our Milton Clinic in Brisbane, and is on a casual basis.

Reporting to the Client Services Manager, you will be responsible for the day to day management and operational running of the Milton Clinic, as well as supporting the clinical team across our Clinics throughout Queensland, New South Wales and Victoria, from our head office in Milton.  The ability to work between the hours of 7am and 7pm, Monday to Friday is desired. The ability to work on a Saturday as per business requirements is also desired.

Key Criteria:

Our Client Services staff support an active reception desk, physically interfacing with clients as well as telephone, chat and email contact.  The successful candidate will have an empathetic nature and enjoy assisting clients; will also be organized, energetic, and a self-starter who works effectively and efficiently at the reception desk; providing a positive practice environment.

Key Duties and Responsibilities will include:

  • Working within a well defined practice model as a client service team member
  • Opening or closing the clinic
  • Meeting and greeting clients
  • Converting phone enquiries to screening consultations performed by our dietitians
  • Maintaining busy electronic diaries, across multiple clinics
  • Billing and receipting client accounts
  • Supporting consulting staff across multiple clinics
  • Minor debt collections

Key skills and experience to ensure your success in this role will include:

  • Ability to commence work immediately is preferred
  • Strong interpersonal skills and empathetic nature
  • Experience in relation to the Key Duties and Responsibilities is desired
  • Demonstrated ability to communicate effectively
  • Experience in sales an advantage
  • Excellent organizational, multi-tasking and time management skills
  • Ability to support staff while remaining hands on
  • Positive personal presentation
  • Team orientated, positive person
  • Flexibility in terms of working hours
  • Windows based computing environment skills
  • Strong initiative

Hours of Work

Our clients are offered consultations between 7am and 7pm during weekdays, and on Saturdays. The successful candidate must be available to work shifts between these hours.  Expected  hours per week range between 12 - 20+ hours. Ability to cover shifts at short notice is desired. Full training will be provided at our clinic at Milton in Brisbane.

Please note

Only those applications with a cover letter addressing the Key Criteria and Key Skills above will be considered.  Your cover letter and resume must be no longer than 2 pages each.


09/06/2020 $0 Brisbane 1 Administration & Office Support
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