Fulfilment Team Manager

The Company

With almost 30 years' experience in the industry, Fairview specialises in the design, manufacture and distribution of a suite of quality faade solutions throughout Australia, North America and the United Kingdom.

With a strong focus on innovation and product development, we take pride in our ability to work closely with our clients to deliver the best possible project outcomes. With one of the largest stock holds in Australia, Fairview is rapidly growing and is one of the biggest suppliers of prefinished facades on the eastern seaboard.

 

The Role

We are looking to grow our team and as such are looking for a motivated and dedicated person to join our fantastic team.

  • Based in the Lithgow
  • Full Time Position
  • Great opportunity to join a close knit team in a growing business

Job brief

We are looking for a Fulfilment Team Manager to play a critical role in administering and maintaining relationships with our customers. The Fulfilment Team Manager is responsible for leading the Fulfilment Team to achieve and exceed all customer expectations on orders


Responsibilities

  • Manage the Fulfilment team
  • Oversee the planning and management of delivery timelines
  • Communicate with major clients on a regular basis and respond to specific queries
  • Act as the liaison between key customers and internal teams including sales, operations and warehouse.

Requirements

  • Proven work experience in administration/customer service/customer account management
  • Hands on experience with CRM software and Account management systems preferable
  • An ability to address customer requests in a timely manner
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problem-solving attitude
  • Team Management experience

 

Please Note applicants must be either an Australian Citizen or permanent resident.

Application close: Sunday 29th March 2020

 

Only short listed candidates will be notified.

23/03/2020 $0 Blue Mountains & Central West 1 Manufacturing, Transport & Logistics
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume