Sales Manager - Service

Drive sales as part of a Large Global Company, Competitive base + bonus + super + car allowance, Based in Wetherill Park with Domestic Travel and Flexible Working Options.

About Bhler

Every day, billions of people come into contact with Bhler technologies to cover their basic needs for food, mobility, and more.  Operating in 140 countries with 13,000 employees worldwide, we are a family-owned business based in Switzerland, working to provide safe, sustainable and energy-efficient technologies for the food and advanced materials sectors. We are a team striving to create innovations for a better world and we want you to make the difference.

The Role

Based in Wetherill Park, Sydney, this role leads and drives all national sales for our retrofits, spare parts and workshop operations and manages a team of four in our service station and spare parts order processing team. This CS Sales and Service Station Manager role is newly created and is critical to supporting a growing pillar of our strategy. You will have the opportunity to make this role your own, be creative in driving sales initiatives, have a direct impact on our Oceania region business success and create operational efficiencies that allow us to ensure quality to our customers. This role sits within the Global pillar of Customer Service (CS) and reports to the Buhler Oceania CS Manager based in Melbourne.

Your Responsibilities

You will be responsible for:

  • Creation of the retrofit, spare parts and workshop sales initiatives, including delivering targeted campaigns to reach sales budget. 
  • Identify new business, conducting competitor and market analysis and generating and converting sales leads for spare parts, workshop service and retrofits.
  • Oversight of quotations, service delivery and workshop operations in order to ensure quality and timely delivery to our customers.
  • Relationship management including visiting customers nationally, and complaint management. 
  • Create process improvement in service delivery to ensure our reputation in delivering reliable and quality service.

About You:

You have:

  • Drive, initiative, a passion for people and sales and you love to collaborate. You know how to get results and how to get the best out of people. 
  • A proven history of executing sales strategy with ownership of $6M or more in sales.
  • Demonstrated ability to grow business, identify and generate new market opportunities and create and drive sales campaigns that deliver results.  
  • Strong ability to build and manage customer relationships and complaints management and resolution. 
  • Ability to lead a team and experience in cross functional collaboration; collaboration with technical teams highly desirable.
  • Demonstrated success in process improvement that increases operational efficiency and ensures quality and value to customers. 
  • Sound understanding of solution based selling, with technical and system solution knowledge and experience; process engineering knowledge is desirable. Must have sufficient technical knowledge to understand client processes.

Whats in it for you

We are an equal opportunity employer and we believe in and foster diversity and inclusion as a basis for our success. We offer you comprehensive learning and development opportunities, an environment where you can take ownership for your work and the opportunity to collaborate with a global network.

In addition, this role offers:

  • Competitive salary, performance based bonus and car allowance.
  • Opportunity to lead your own team make real improvements and drive sales in a key strategic area of our business.

How to Apply

Wed love to hear from you - click the Apply button to submit your application, which must include your CV and a Cover Letter addressing how your experience fits this role.

23/03/2020 $0 Parramatta & Western Suburbs 1 Sales
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