Customer Service Representative

Join a globally recognised brand, Brand new offices in Regents Park with on-site parking, 12 month fixed term opportunity with a view to Full time.

Mitsubishi Heavy Industries Air-Conditioners Australia Pty Ltd (MHIAA) offers a complete range of premium heating and cooling solutions for residential and commercial spaces. In a short 20 years the company has pushed the boundaries of the HVAC industry and was recently awarded the Best Brand of Air Conditioners in 2018 and 2019 by leading consumer group CHOICE. Innovation is central to the organisation and underpins every aspect of MHIAA's product range and principles. Fostering Japan's technological leadership and in combination with the organisation's rich heritage in engineering, aviation and spacecraft leadership, the company continues to achieve unrivalled success in Australia and New Zealand.

About the opportunity

MHIAA have a fantastic opportunity for an experienced Customer Service Representative to become an integral part of our friendly and energetic NSW team. The position requires a high degree of client focus, data entry accuracy and the ability to develop and sustain profitable long term relationships.

The opportunity exists on a full time basis and will require the successful candidate to work Monday to Friday based in our head office in Regents Park.

 The key requirements of the role include:

  • Manage customer queries via phone and emails.
  • Processing and maintaining of customer orders.
  • Communicate effectively with internal and external stakeholders.
  • Provide back up support to colleagues when necessary.
  • General administration duties as required.

 The preferred candidate will:

  • Full Australian working rights is essential (Australian Citizenship or Permanent Residency).
  • Demonstrate order processing experience. 
  • Posses exceptional telephone manner and proven customer service skills.
  • Competent in using Microsoft Office Suite.
  • Strong attention to detail and solutions focused is a must.
  • Fluency in English (written and verbal) is essential.

Our culture

Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity and fair workplace practices globally and boasts a great work-life balance for all employees.

23/03/2020 $0 Parramatta & Western Suburbs 1 Call Centre & Customer Service
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume