2x Part-time positions available (Evening shifts 4.30pm - 8pm Tuesdays and Thursdays - until December 31st 2020)
Possible additional hours offered
So why cohealth
We may be a little biased, but we love where we work - really! cohealth aims to provide a rewarding work culture that encourages personal and professional growth. We offer a competitive salary, attractive benefits including Not for Profit 'Salary Sacrificing' benefits on top of your salary, and career development training opportunities for people who really want to soar! We value recognising the incredible things our teams do and we like to have fun together - so yeah having a great work culture really matters to us here.
About the Role
The CSO will be responsible for client reception and waiting areas, registration, taking payments, arranging client appointments, data entry and other associated functions as directed by the Team Leader/Line Manager for cohealth; including the provision of high-quality Oral Health, Medical, and Allied Health services; high standards of customer service when responding, administration, and teamwork are required.
The primary role of the CSO is to address all enquiries, whether in person or by telephone and provide practical and administrative support to Oral Health, Medical and Allied Health staff of the service, including managing the flow of clients to optimise the number of consultations available.
Your daily duties will be diverse however, will include:
Appointment making and changing
Client records management (electronic and paper-based)
Finance: Income and debtors
Site and daily waiting room management
Teamwork & communication
Duties for sites that include Medical and Dental practices
Our ideal candidate for this candidate will have:
Flexibility, initiative, professionalism, decisiveness, integrity, attention to detail, service orientation, and respect
Good communication and negotiation skills, writing skills, time management/organisational skills, analytical thinking, problem-solving skills, computer skills
Demonstrated knowledge of accounts processes and appointment booking processes
Must be available to work each Tuesday and Thursday evening from 4:30pm - 8:00pm
Must be able to work confidently unsupervised with minimal staff on-site during the evening
Closure of the clinic
Experience with face to face customer service
Enjoys assisting clients such as people with disabilities and people from culturally and linguistically diverse backgrounds, throughout their journey with cohealth
Enjoys working within a dynamic, fast-paced team environment
Basic understanding of accounting systems and procedures such as accounts payable and receivable, petty cash management, ordering equipment, invoicing and Medicare payment systems
Applications close 10 April 2020.
23/03/2020$0Western Suburbs1 Call Centre & Customer Service
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