Technical Support Officer - CAD


Do you have excellent experience supporting manufacturing software change utilising VBA scripting or similar technology and have worked with CAD.


Our client, an organisation that is a market leader in the design and distribution of innovative systems and products to the commercial and residential market are currently seeking an experienced Technical Support Officer with CAD experience


Reporting to the National R&D Manager the Technical Support Officer will:


  • Attend support and technical phone calls
  • Ensure all enquiries to the software helpline are answered promptly and all customer requests are dealt with in a professional manner
  • Assist in database entries and maintenance of our clients software Soft Tech
  • Participate and provide feedback into the product development process
  • Undertake other tasks as requested by the National R&D Manager


You must have the following experience:


  • Knowledge of SoftTech or a similar manufacturing or logistics based software
  • Knowledge of CAD - Autocad drafting knowledge
  • Experience in SQL querying and VBA scripting
  • High attention to detail and accuracy
  • Ability to control multiple tasks and ensure that short term projects and day to day activities are carried out in a timely manner

The ideal candidate will have worked/supported this type of software and have building or doors and windows industry experience and also knowledge and experience of CAD.


Candidates must be based in Australia and have valid work rights.

16/03/2020 $0 Brisbane 1 Engineering
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