Do you have excellent experience supporting manufacturing software change utilising VBA scripting or similar technology and have worked with CAD.
Our client, an organisation that is a market leader in the design and distribution of innovative systems and products to the commercial and residential market are currently seeking an experienced Technical Support Officer with CAD experience
Reporting to the National R&D Manager the Technical Support Officer will:
Attend support and technical phone calls
Ensure all enquiries to the software helpline are answered promptly and all customer requests are dealt with in a professional manner
Assist in database entries and maintenance of our clients software Soft Tech
Participate and provide feedback into the product development process
Undertake other tasks as requested by the National R&D Manager
You must have the following experience:
Knowledge of SoftTech or a similar manufacturing or logistics based software
Knowledge of CAD - Autocad drafting knowledge
Experience in SQL querying and VBA scripting
High attention to detail and accuracy
Ability to control multiple tasks and ensure that short term projects and day to day activities are carried out in a timely manner
The ideal candidate will have worked/supported this type of software and have building or doors and windows industry experience and also knowledge and experience of CAD.
Candidates must be based in Australia and have valid work rights.
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