Maintenance & Installation Coordinator

Large Manufacturing company, Full time Position, Manage daily operations whilst focusing on continuous improvements.

The Character Group (including Character Cabinets & Stone with Character), located in the South East Perth Metro area, has an outstanding reputation for producing quality cabinets & stonework for W.As residential Construction & Private market.  We are recognised for our commitment to teamwork and dedication to providing the residential and commercial building industry with a professional service. We have a strong client base of various high-profile building companies, and strong growth in our private & renovation work.

We are currently looking for a highly motivated team player who has experience in customer facing roles and can manage multiple deadlines, organise multiple schedules and report to management. The role calls for good negotiation skills, a focus on customer satisfaction and flexibility to meet deadlines.

The successful candidate will be able to

- Build rapport with builder's supervisors and other clients,

- Answer customer queries via phone and email, quickly and accurately

- Schedule installers & field technicians in a cost effective and time efficient manner

- Utilise in house production software for data entry to ensure efficiency and effectiveness in the department

- Manage the costings associated with maintenance

The successful candidate will have the following attributes:

- Strong teamwork ability and exceptional customer service skills

- Always striving for Continuous Improvement (Lean mindset preferred)

- Ability to read building plans

- Cabinet Making experience is preferred but not essential

- Have a clear and professional phone manner

- Excellent communication skills both written and verbal

- Be positive and inquisitive with a can-do attitude

- Willingness to learn

- Strong initiative

- Organised and be able to prioritise their workload

- Experience with MS Word, Excel and Outlook

- Work well under pressure

- Be well presented

This is a full-time position, five days a week with overtime as required.

16/03/2020 $0 Perth 1 Construction
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