Customer Service /Student Membership Admin Officer

We are a well established martial arts academy looking for a customer service / student membership officer to join our team. This role would be suitable for an outgoing, experienced customer service person, capable of doing basic bookwork, preferably someone who has a passion for martial arts and working with children. 

As the customer service/student membership officer, you will:

  • Spend time in the office processing payments, entering new students, reconciling etc.
  • Work with our database program, Xero and online payment software.
  • Meet and greet clients and customers
  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage customer membership sign ups
  • Enter student attendance records
  • Provide customers with quotes and product knowledge.
  • Perform other general administration tasks
  • Support other departments
  • Deal with Children on a daily basis

We are looking for someone who is friendly, hardworking, team player, self motivated, able to work unsupervised and thrives in a fast-paced environment. 

The successful candidate will also have:

  • Excellent communication skills
  • Enjoy dealing with children
  • Hold or be eligible for a blue card (working with children)
  • A warm, approachable manner
  • An outgoing personality
  • Experience using MS office software including outlook, word, excel
  • Experience using database management systems an advantage.
  • Experience using Xero an advantage.
  • An interest in martial arts.

Additional information

  • Training in martial arts available.
  • Full time 38 hours per week
  • Hours will include day time and after school hours.
  • Toowong

16/03/2020 $0 Brisbane 1 Administration & Office Support
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