Customer Service /Student Membership Admin Officer
We are a well established martial arts academy looking for a customer service / student membership officer to join our team. This role would be suitable for an outgoing, experienced customer service person, capable of doing basic bookwork, preferably someone who has a passion for martial arts and working with children.
As the customer service/student membership officer, you will:
Spend time in the office processing payments, entering new students, reconciling etc.
Work with our database program, Xero and online payment software.
Meet and greet clients and customers
Respond to internal and external enquiries via email, phone and face-to-face
Manage customer membership sign ups
Enter student attendance records
Provide customers with quotes and product knowledge.
Perform other general administration tasks
Support other departments
Deal with Children on a daily basis
We are looking for someone who is friendly, hardworking, team player, self motivated, able to work unsupervised and thrives in a fast-paced environment.
The successful candidate will also have:
Excellent communication skills
Enjoy dealing with children
Hold or be eligible for a blue card (working with children)
A warm, approachable manner
An outgoing personality
Experience using MS office software including outlook, word, excel
Experience using database management systems an advantage.
Experience using Xero an advantage.
An interest in martial arts.
Training in martial arts available.
Full time 38 hours per week
Hours will include day time and after school hours.
16/03/2020$0Brisbane1 Administration & Office Support
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