Service Agent / Sub- Contractor - Perth Metro

Electrolux is a global market leader in home appliances, selling more than 60 million products to customers in 150 countries every year, with brands such as Electrolux, AEG, Westinghouse, Kelvinator, Simpson, Chef, Dishlex, Beefeater, Vintec and Transtherm.

Our product range includes Air-conditioning, Refrigeration, Laundry, Dishwashers, Gas & Electric Cooking, BBQ's & Wine Preservation Cabinets.

Electrolux WA Service team is inviting Expressions of Interest from experienced Service Technicians to join our team of Sub Contract Metropolitan Service Agents. Our team provide technical service to our customers across our diverse range of products in the Perth Metro area.

The Role

Service and repair Electrolux products ensuring equipment conforms to company operating specifications and customer requirements.

Key Responsibilities

This hands-on role will require you to deliver an exceptional level of customer service through the repair and service of Electrolux products in the consumer's home.

You will also be required to provide general product information to consumers as required. Electrolux will provide technical training to expand your product knowledge.

Required Competencies

To be successful in this role you must have:

  • a minimum of 12 months proven experience in a similar role with relevant experience working on domestic appliances;
  • hold appropriate licenses to work on Electrical or Gas or Refrigeration appliances;
  • a suitable service van.

You will possess the ability to work unsupervised and make decisions that will provide the customer and Electrolux with a fair and equitable resolution to service issues. You will have a strong customer focus with the ability to develop and maintain strong and professional relationships with internal and external customers. You will also be willing to provide a Police Clearance, and be screened for Child Protection Act.

We will Offer

The successful candidates will receive support with product training, strong technical support and a solid administrative network.

If you are seeking to run your own business that is supported by an industry leader and you have the drive and ambition to be successful, we would like to speak with you.

16/03/2020 $0 Perth 1 Trades & Services
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