Automotive Dealership Senior Service Advisor/ Assistant Manager
Not just a glorified Service Advisor, Continued opportunity for development, Well established volume dealership/brand, south-east Melbourne.
Company: Opportunity to join a well-established volume dealership backed with a reputable brand name. They are now seeking a Senior Service Advisor/2ic who understands the level of commitment required. Based in the south-eastern suburbs in Melbourne.
About the role:
Greeting and listening to customers daily.
Lead the frontend team while still being active with customers.
Be able to read the play, jump in and offer support to the team.
Lead by example and consistently maintain standards
Adhere to and promote dealership policies and procedures
Be on the front foot with KPI's and help stretch the team to achieve
Understand the manufacture expectation and reinforce this with your team.
Be professional, a team player and have fun (these are long hours, and you want to have some fun)
Support your boss and step up in their absence
Know your stuff when presenting or discussing the department with your DP, GM etc.
Have a desire to get involved to learn more about the backend reports/operations
Needs to have dabbled in a similar or equivalent service leadership role.
Will commit to a high level of standards and lead by example
Strong communication skills over the phone and in person
Previous experience working with KPI's and have a full understanding of their importance
Ability to multitask AND work under pressure
Can step up and support the Service Manager
A stable work history
Good PC skills and an understanding of ERA
Seeking a long-term career in the Automotive Industry
Ongoing manufacture training so you can be equipped for the role.
In house leadership development. The DP is a big believer that a 2IC should know their stuff
Salary: base of $55,000 + Super, use of a car or car allowance and a very generous incentive package (please note this is only an indication of salary, as salary will be negotiated on experience with the dealership)
Work with a team committed to maintaining a supportive culture
Vroom Vroom Recruitment is proud to be an Australian Automotive Recruitment specialist.
16/03/2020$0Bayside & South Eastern Suburbs1 Trades & Services
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