Caterpillar Dealer in Fiji Requires a Service Manager

An excellent opportunity has become available for a dedicated and motivated Service Manager to join our Company.

If you are an experienced Service Manager or Caterpillar Diesel Mechanic with supervisory experience that is looking for a lifestyle change and willing to relocate to Fiji then this position is for you.

This role is critical to the operation of the dealership therefore the successful candidate will need to be focused on maintaining the highest level of customer service.

Your Duties will include

  • plan field repairs to the fill range of Caterpillar Equipment
  • Responsible for the day to day operation of the Service Department
  • Implement efficient work processes and procedures
  • Effectively manage all Work In Progress (WIP)
  • Ensure continuously improvements on Customer Service Agreements
  • Development and training of staff
  • Established and maintain Cat Contamination Control culture
  • Provide a high level of customer service
  • Maintain a high level of Safety standard
  • Ensure continuous improvement of the department to achieve maximum efficiency and profitability

 Essential Criteria

  • Must have a minimum of 5 years supervisory experience
  • Sound conflict resolution, problem solving and interpersonal skills
  • Excellent organisational skills and the capacity to handle several tasks simultaneously
  • Must be self-motivated, reliant and a proven team player
  • Demonstrated high level customer service skills with the ability to understand specific customer skills with the ability to understand specific customer requirements
  • Previous experience overhauling engines (3500 series is a must)

 Your Background

  • Must have a Caterpillar trained Diesel Fitter / Mechanic and hold a trade certificate
  • Minimum of 5 years post trade experience with a Caterpillar dealer
  • Must be able to use Caterpillar systems such as; ET, EST, SIS, etc.
  • Experience with the generators is an advantage
  • Must have excellent English both verbal and written

About Fiji

The heart of the South Pacific, Fiji is blessed with 333 tropical islands that are home to happiness.

Famous for its soft coral diving, white sand beaches and pristine natural environment Fiji is a leader in eco-tourism.

Tourism is the backbone of the Fijian economy. Endowed with forest, mineral, and fish resources, Fiji is one of the most developed of the Pacific island economies, though still with a large subsistence sector. Natural resources include timber, fish, gold, copper, offshore oil, and hydro-power. Urbanization and expansion in the service sector have contributed to recent GDP growth.

Fiji provides the ultimate in work / life balance and is heaven on earth for those who enjoy snorkeling, scuba diving, fishing or sailing.


16/03/2020 $0 Brisbane 1 Trades & Services
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