Customer Service Representative

Great salary package with superannuation and leave, Work within a close-knit team of service professionals, Build your career with a global industry leading business.

Huhtamaki Tailored Packaging is a leading supplier of foodservice and hospitality packaging products to resellers throughout Australia and encompasses our Huhtamaki Interfresh division to provide national logistic solutions to companies with national multi outlet sites.

 

This is an exciting career opportunity for an experienced Customer Service Representative to support our NSW service team based in Winston Hills on a full-time basis between 8:30am 5:00pm from Monday to Friday.

 

Key Responsibilities include

  • Greeting and assisting visitors and guests
  • Managing enquiries and assisting customers and sales reps via phone (inbound and outbound calls), email and face-to-face
  • Data entry and filing of customer orders and invoices as well as monitoring our online ordering platforms
  • Liaising with freight companies and managing lead times, stock collections and ETAs
  • Processing claims submitted by customers and sales reps
  • General office duties
     

Benefits & Perks

  • Competitive Earnings - Great salary package with superannuation and leave
  • Great Working Environment - Work within our equipped office and support a close-knit team of service professionals
  • Professional Development - Build your career with a global industry leading business
  • Lifestyle Focus - We are forward-thinkers who value and accommodate a diverse range of lifestyles
     

Skills & Experience

  • Australian working rights 
  • Excellent written and oral communication skills
  • Previous experience with MYOB Exo Business / Exonet is extremely advantageous
  • Intermediate skills using Microsoft Office software
  • Attention to detail in data entry and customer service
  • Initiative and ability to troubleshoot and problem solve
  • Have a positive, professional and proactive attitude to work
  • Ability to work autonomously and collaboratively within a team 


Remuneration
An initial remuneration packaging of $50,000 + Super with an annual review and ongoing training and development will be available for the successful candidate.

Applications close Friday 20th March, 2020

16/03/2020 $0 Parramatta & Western Suburbs 1 Call Centre & Customer Service
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