Support Officer to the Head of Skills Team

Build your skills, create success and become inspired.

TAFE NSW has over 500,000 annual enrolments and sets the benchmark for quality education in Australia. Join our innovative, dynamic organisation while we embark on a once in a generation evolution to modernise, up skill and digitally transform into a world class education provider.

Join a dynamic team who supports the teaching section and other branches of TAFE NSW. Were committed to building a culture of highly engaged and talented people, all working together in a collaborative and high-performance culture which facilitates career mobility and diversity.Our employees are valued and provided development opportunities to ensure organisational success and personal growth.

The Opportunity

The Support Officer provides quality executive and administrative support to the Head of Health Wellbeing & Community Services Skills Team. You will display a high level of initiative and the ability to work in a dynamic environment, providing high quality, team-based administrative support to track timelines and action items within strict deadlines. Applying your administration experience, you will deliver services in a timely, accurate and reliable manner.

You will produce accurate financial reports and ensure procurement is compliant in terms of budget and process. You will be acting as a central point of communication between internal, external stakeholders and the Head of Skills Team.

Sound time management skills are required to manage multiple and often competing priorities from a variety of sources amidst heavy workloads and strict deadlines whilst maintaining consistently high levels of executive support to the Head of Skills Teams. Additionally, you will prioritise tasks, manage the calendar and emails of the Head of Skills Team, organise travel and accommodation bookings as well as planning meetings within the team and external stakeholders.

This is an ongoing opportunity located at Wollongong TAFE NSW campus.

Review the Position Description and Information Package for more information.

About you

You will be proactive, resilient and display a high level of initiative. Your previous experience as a personal assistant in a fast-paced environment will be highly regarded. Advanced communication skills are critical to collaborate with various stakeholders and to build a positive team culture.

It is essential that you are able to use various computer programs and convey that knowledge into meaningful training for other staff members. Your experience using Microsoft Office Suite, Microsoft Teams and electronic record management systems, along with your attention to detail will be imperative to success in the role. Additionally, knowledge of SAP and Business Intelligence dashboards will be required as you will need to ensure the correct use of codes and cost centre alignments.

How to Apply

For your application to be considered, you must:

  • Attach an updated resume detailing your suitability for the role
  • Attach answer two target questions outlining your suitability

Job closes: Monday, 23 March 2020 at 11.59pm

Responses to the following questions will be required as part of the application process. Please prepare your responses in a word document and copy and paste as required. Please limit your responses to a max 300 words per response.

Targeted Questions

  • In your opinion what is good customer/stakeholder service How do you go about delivering a good standard of customer/stakeholder service
  • Describe a situation where you managed demanding priorities. Outline your approach to meet the conflicting priorities and expectations of your key stakeholders.

TAFE NSW is an equal opportunity employer that is committed to fostering a diverse workforce.

16/03/2020 $0 Wollongong, Illawarra & South Coast 1 Administration & Office Support
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