Join a friendly and progressive team, Work in a centralised customer focused administration team, Assist with invoicing and debt recovery.
We are seeking an experienced administrator to join our Customer Process Administration team, who thrives working in a fast-paced environment and enjoys a diverse range of work. This position will be based out of our Head Office located in North Sydney.
You will assist with a range of activities to support our rehabilitation consultants in the delivery of services to our clients. This will include maintaining the integrity of data on a range of systems, setting up case files and generating a range of customer reports.
Provide support to consultants in the set up & closure of case files as well as exception reporting
Provide administrative support to consultants at all stages of service delivery
Liaise with external customers and generate customer reports based on their specific requirements
Prepare and distribute invoices from the information provided by the consultants, managing corrections and adjustments as required
Assist in conducting internal audits
Handle customer complaints professionally and escalate appropriately
Prepare operational reports to assist consultants & managers
Perform any ad hoc duties as requested by the Management Team & Service Delivery Team within workload requirements
TO BE SUCCESSFUL IN THIS POSITION YOU WILL REQUIRE:
Prior experience in a similar diverse administrative role including invoicing
Ability to exercise discretion when handling confidential information and material
Effective communication skills including written communication and the ability to build rapport with clients, customers and co-workers
Proven experience multitasking and supporting a professional team
Excellent organisational skills including time management
Intermediate level of skills using the Microsoft Office suite including Excel
Australia working rights
Highly motivated team player with a 'can do' attitude!
Generation Health Group is an Australia-wide customised mobile allied health and occupational consultancy service. We exist to re-imagine health for a new generation. A new generation of clients through a new generation of experienced health and vocational professionals.
Through the application of technology and mobility, we believe we can support the delivery of innovative, measurable individual health solutions. Taking a holistic approach to the overall improvement and well-being of all our clients.
All applicants must have unrestricted Australian Work rights & will be subject to a federal criminal record check.
If you are interested in being considered for this opportunity please submit your application via the apply button.
16/03/2020$0North Shore & Northern Beaches1 Administration & Office Support
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