Customer Service Officer


Steamatic have offices throughout the world with more than 600 Steamatic offices in 27 countries around the globe. We are Australia's longest established and largest restoration company.

With the use of state-of-the-art technology and processes Steamatic is a world leader in industrial cleaning and restoration services.

Steamatic Geelong & Warrnambool is seeking a positive and confident team player who is motivated to provide an exemplary level of customer service to our diverse customer base.

Whats in it for you

  • Progress your career long-term with this global cleaning brand
  • Work patterns between 8am-6pm with occasional weekends required
  • Join a dynamic workplace with a great culture, where you considered a valued member of the business
  • Work for a company who care about their customers and employees
  • Permanent opportunity and remuneration based on performance
  • Supportive Team Leaders, who provide regular 1:1's and mentor programs to assist in your career growth

What will you be doing in this role

  • Be the first point of contact for customers' face to face, phone and email enquiries in line with KPIs
  • Manage and distribute email, mail and verbal correspondence to each department
  • Data entry, invoicing and preparation of quotes
  • Receive/process customer payments, petty cash, banking and reconciliation
  • Preparation of weekly/monthly sales report through software program
  • Schedule commercial and residential jobs

What experience & skills/attributes will you have

  • You must have full working rights in Australia to be applicable for this position
  • Previous demonstrated customer service experience
  • Excellent verbal and written communication skills
  • Microsoft Office skills
  • Team player with a strong ability to multitask, organise and prioritise workload
  • Restoration or insurance experience (preferred not essential)

To apply for the role please send your resume and two page cover letter detailing how you are best suited for this challenging role.
You can contact below mentioned for further queries related to the position.

16/03/2020 $0 South West & M5 Corridor 1 Administration & Office Support
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