Digital Communications Officer

Located in our modern Head Office with onsite parking and roof top garden, 0.8 full time equivalent, Innovative, creative and rare opportunity to join a prominent NFP.

About us:

A leading Not for Profit South Australian aged care provider, offering the full range of services including retirement living, therapy and wellness services and support in clients’ homes, through to residential aged care and respite. With more than 31 sites throughout metropolitan Adelaide and regional South Australia, Resthaven works together with older people and their carers to provide outstanding care and support.

About the Role:

As a key member of a small team within the corporate head office. You will initiate the full end to end strategy and delivery of Resthaven’s digital communications. Maintenance of the complex website and all digital and social media channels for both internal and external customers.


  • implement digital communication strategies, marketing promotions and campaigns
  • develop and manage digital asset creation including photography and video in order to support key messages
  • plan, create, and develop engaging social media content in keeping with Resthaven’s visual identity
  • source and schedule content across social media platforms, including, but not limited to: Facebook, YouTube, Twitter, LinkedIn, Google
  • oversee and manage Resthaven’s online community and respond to online enquiries, reviews and feedback appropriately, escalating as required
  • liaise with internal teams and various stakeholders to obtain online content for Resthaven’s website and social channels, coordinate content updates and publishing
  • regularly maintain and improve the Resthaven website (WordPress), implement effective SEO and basic HTML, curating engaging and accessible content, and updating content to ensure accuracy of published information.

Skills and Experience:

  • Professional qualifications and/or experience in multi-media, communications, public relations, marketing or similar
  • Knowledge of graphic design and layout principles, print production techniques and photography
  • Creative and analytical skills
  • Experience in producing video for social media
  • Knowledge of effective SEO and a basic knowledge of HTML


A leading not for profit, our purpose is to work together with older people and their carers to provide outstanding care and support. Our team adds value to the organisation, with our purpose at the heart of all we do.

The benefits to you:

  • Access to salary packaging to increase your take home pay
  • Training and support, access to a professional development fund to continue your learning journey
  • Opportunity for career progression in a large, multi-service organisation
  • Four free physiotherapy treatments per financial year and other health and wellness benefits
  • Be part of a richly diverse and inclusive community where each person’s unique individuality is valued

16/03/2020 $0 Adelaide 1 Marketing & Communications
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