Information and Administration Officer

New and exciting Full-Time fixed term opportunity, SCHADS 3.3 + Superannuation + Salary Sacrificing + Leave loading, A rewarding career.

  • New and exciting Full-Time fixed term opportunity within the Carer Gateway Services (until 30th June, 2024)
  • SCHADS 3.3 + Superannuation + Salary Sacrificing + Leave loading
  • A rewarding career with a nationally recognised provider of mental health and disability services

About Wellways

Wellways Australia exists to help all Australians lead active, fulling and inclusive lives in their community. We achieve this by supporting and working with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to ensure people have access to the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

About the program

Wellways Australia is the first point of contact for all Australian Government Carer Gateway funded services in South West Sydney and across Queensland, aiming to help carers access practical information and advice and connect with services in their local area. Carer supports and services will be delivered using a network of local Carer Gateway regional service providers Carers and those who provide a caring role to someone in their life who has a disability, mental health issue, chronic health condition, terminal illness or are frail aged. Carer Gateway services will be available to all carers from 6 April 2020.

About the role

The Information and Administration Officer is a newly created role responsible for providing support to Carer Gateway staff and is the first point of contact for carers attending the Carer Gateway service or seeking information about local services for carers


Key responsibilities include, however are not limited to:

  • Provide effective and efficient administrative support to the CGSP Manager and the Carer service delivery team
  • Manage meeting room bookings, preparation and resources
  • Maintain stationery and supplies
  • Respond to initial enquiries about local Carer Services
  • Deliver effective, efficient and professional written and verbal communications, emails, messages and general correspondence

Skills & Experience

  • Administration qualification, tertiary qualification in social science or a related discipline and/or relevant equivalent experience
  • Appropriate IT skills
  • Experience in the mental health or disability sectors desirable

Pre-employment requirements

  • Evidence of working rights within Australia such as a passport or birth certificate
  • NDIS Code of Conduct
  • A current valid Driver's License
  • National Police Records Check
  • Working with Children Check (Current or willing to obtain prior to employment)

Benefits & Culture

Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

  • Join a brand new and supportive team
  • Fortnightly pay
  • Salary packaging up to $15,899 per annum
  • An Employee Assistance Program which aims to support and empower employees and their loved ones
  • Ongoing support and supervision

Applications close 25th March, 2020.


We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

16/03/2020 $0 Townsville & Northern QLD 1 Administration & Office Support
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