A Family owned production engineering /gas component business based in S.E. suburbs is looking for a motivated person willing to learn and assist our team with Internal Sales/Customers Service. The role will include point of contact for OEM, Contractors and Wholesale customers with queries and or technical information about products, orders, deliveries and provide support for customer sales. Reporting to or Our Technical Sales Manager, your duties will include but not be limited to the following:
Processing Keefer Bros. sales orders received by phone, fax or email into the system.
Assisting customers with their general query of pricing, stocks availability, eta of their delivery.
Checking order prices are correct and up to date in the system.
Contact clients to obtain additional / missing information / advise changes.
Communicate important feedback from customers internally.
Stay up-to-date with any new gas products and add on Sales.
Learning and understanding gas components and standards.
Supporting the sales force and store with Over counter sales.
Communicate with Sales and store manager / re deliveries to ensure Best Customer service is achieved.
The successful candidate will also be able to demonstrate or have:
Minimum 2 years sales experience working with a small team in an office environment.
Speak English clearly and professionally and have strong communication skills.
Have a genuine passion for sales and customer service.
Plumbing / Gas / hardware experience will be well regarded.
Fluent written & verbal English communication skills.
Proficiency with Excel, Word and Outlook is essential.
High organisational skills and ability to manage a number of customers at the same time.
Ability to prioritise own workload.
Must be clear written and detail oriented.
Multi-tasking skills - works well under pressure
Professional and can-do attitude.
About the role:
A permanent role with competitive salary.
Location: Braeside / SE suburbs.
Full-time / 38Hrs.
An ambitious and supportive learning environment.
10/03/2020$0Bayside & South Eastern Suburbs1 Sales
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