Client Services Liaison/Administration Manager

Executive Health Solutions is the leading provider of Corporate Health and Executive Health programs in Australia. We operate clinics in Brisbane, Sydney, Canberra, Melbourne and Perth, utilising a team of experienced Medical Practitioners, Exercise Physiologists and Health Coaches.

An excellent opportunity exists for an experienced and enthusiastic Client Services Liaison/Administration Manager to oversee our Melbourne Client Services team reporting to the State Manager.

Your key responsibilities will include:

Booking and management of corporate and private client bookings to meet KPI's and expected outcomes.

- Greeting and attending to clients during their appointment.

- Overseeing administration operational procedures to meet expected outcomes.

- Answering of phone calls and client queries.

- Liaison with clients, client services team, Doctors and other health professionals.

- Monitoring, screening and coordinating the completion of client medical reports within expected time frames.

- Assisting the manager with other duties as required.

- Coordination of team meetings reporting back to the manager.

- Overseeing stock ordering keeping within allocated budgets

- Providing an extremely high level of support and communication to clients.

The successful candidate will have at least 2 years' with a similar business background and proven experience in overseeing a team and meeting business KPIs.  

Further skills and attributes required for the role:

  • Ability to engage, motivate and coach staff to achieve desired business outcomes.
  • Excellent computer skills including Excel and Word
  • A strong commitment to customer service
  • Attention to detail and willingness to perform administration tasks
  • Exceptional attention to detail
  • Immaculate personal presentation

Previous experience in the health industry will be highly regarded. Immediate start is preferred for this exciting role.

10/03/2020 $0 CBD & Inner Suburbs 1 Administration & Office Support
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