Aramex (formerly Fastway Couriers) provides a cost-effective and reliable courier service across Australia. With 27 Regional Franchisees and over 800 courier franchisees, were local people who are committed to delivering for our communities. As part of the global Aramex network, were here to take Australian business to the world.
Customer Service Representative
Working with the International Team in our busy Chullora depot, we are looking for a permanent team member to support the processing of inbound / outbound freight. Your day will be made up of:
Resolution of customer queries quickly and accurately
Collaborating with team to achieve goals and objectives
Coordination of re-direct deliveries
Being the escalation point on inbound deliveries
Ideally you will have:
Experience in a customer service role
Exceptional ability to troubleshoot and problem solve to ensure 100% delivery
Be able to work effectively within a team environment
Highly computer literate with a high degree of numeracy and advanced Microsoft Excel
The ability to ascertain root causes and develop plans of corrective action
Excellent interpersonal and written communication skills, including presentation and reporting
Impeccable attention to detail
If you have a background in freight or logistics, and a passion for delivering excellent customer service, then we would love to hear from you today!
You can send your CV along with introduction letter.
10/03/2020$0South West & M5 Corridor1 Call Centre & Customer Service
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