Administration Officer / Reception (Tweed Heads)

Brand new facility about to be opened., Well established & growing Northern NSW brand., Part time or Full time options considered..

The opportunity;

Optimum Allied Health is looking for an Administration Assistant and Office Coordinator for our to be newly opened allied health facility in Tweed Heads South. This is an opportunity to be involved with a growing and progressive company and help to progress its growth throughout its already established brand through the North Coast of NSW. We are looking for a positive, solution focussed person who is well organised and likes to take initiative. 

About Optimum;

Optimum Allied Health exists to help people live life to the fullest in regional Australia. We are a team of 50+ allied health professionals servicing the North Coast of NSW in residential aged care, home visits, workplace health and 5 of our own clinics.

We're all friendly, helpful and happy people who live our 4 core values of Respect Everyone, Take Responsibility, Contribute to a Team and Solve the Problem every day to serve our clients and partners.

Things you will be doing;

  • Assist to coordinate and manage the day to day operations of the clinic.
  • Help produce reports to management for review of business operations.
  • Help implement and maintain policy and procedures.
  • Meet and greet clients and visitors in a warm and professional manner.
  • Taking incoming calls, answering enquires and making bookings
  • Ensure that clinic room equipment is maintained.
  • Liaising with referring medical partners.
  • Updating and maintenance of company information systems
  • Entry and updating of clients details on FrontDesk database
  • Assisting and supporting the team leaders.
  • Ordering office amenities and stationary
  • Conduct the financial transactions and billing for client appointments
  • General administration tasks which include filing, stationery orders, kitchen supplies..
  • Assist the Quality Assurance and Data Entry Departments when required.
  • Assist the Finance Team where required.
  • Provide general administrative and clerical support to the Management Team.
  • Provide general administration and support across the business.
  • Assist with collating weekly reports.
  • Handle service enquiries and refer on to appropriate professional when required. 

What does it mean to be a part of the Optimum Family
You're a someone who loves people and wants to learn and develop new skills. You're someone who understands that a small thing on a list of priorities might be the only thing that matters to our clients and partners.

Skills needed

  • Excellent general computer skills
  • Excellent verbal and written communication skills
  • Intermediate knowledge of Excel
  • Ability to learn and understand clinical practice software
  • Organisational skills
  • Ability to work under pressure 
  • Ability to exhibit a positive and energetic manner
  • Team Player with a willingness to share knowledge.
  • Corporate Presentation.
  • Passionate about providing a quality service to our customers and clients
  • Strong communication and interpersonal skills
  • Warm and professional phone manner
  • Positive disposition, empathy and patient manner
  • Team orientated
  • Ability to prioritise with strong time management skills
  • Highly organised with strong attention to detail
  • Self-starter with initiative
  • Adaptable and flexible approach
  • Reliable, committed, with strong work ethics
  • Always illicit a solution focuses attitude.
  • Well presented

The benefits;

  • Ability to take on key project coordination and development
  • Opportunity to be involved in numerous aspects of the business and learn new skills
  • Lots of support and opportunity for development.   



To ensure a successful application, candidates are required to complete the following steps. Candidates who do not complete all steps will not be considered:

Help your application be a little more memorable - why not tell us which of our values you like best and why.

Please note that the application process closes on Friday the 13th March 2020. We will begin considering applicants at that point. 


10/03/2020 $0 Lismore & Far North Coast 1 Administration & Office Support
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