Junior Accreditation Officer

Be part of the clean energy industry, Fabulous team environment in CBD location, Full-time, permanent role for an immediate start.

The Clean Energy Council is the peak body for the clean energy industry in Australia. We represent and work with hundreds of leading businesses operating in solar, wind, energy efficiency, hydro, bioenergy, energy storage, geothermal and marine along with over 6,000 solar installers. We are committed to accelerating the transformation of Australias energy system to one that is smarter and cleaner.

The Junior Accreditation Officer is an important part of the Installation Integrity administration team that supports key operating processes for accredited solar designers and installers.  We are looking for someone with strong customer service experience and administrative skills, who wants to be part of a passionate and values-based organisation.

Key objectives of the Junior Accreditation Officer role are:

  • Responding to queries (phone and email) from accredited designers and installers and coordinate appropriate verbal or written responses
  • Perform administrative functions related to processing of applications, upgrades, deferral requests and renewals received under CEC's accreditation scheme, including data entry into Salesforce CRM
  • Managing the general installer email inbox, including liaising with other departments, external agencies or by providing direct responses 
  • Assist the team with Installer night events and participate in the annual conference
  • Continuous improvement and development of systems and processes
  • Provide general support and assistance to the other members of the team and undertake administrative tasks to ensure the team continues to function effectively.

Our ideal candidate will have:

  • 1- 3 years of demonstrated knowledge and experience in administrative and customer service based roles (industry experience would be an advantage)
  • Ability to communicate clearly (both written and verbal forms) with internal and external stakeholders
  • Ability to learn quickly and understand processes and adapt to a changing work environment
  • Ability to work autonomously or as part of a team
  • Strong attention to detail
  • Proven ability to handle complex client interactions
  • Demonstrated ability to meet deadlines, determine priorities and organise work to meet priorities
  • Demonstrated initiative and self-motivation
  • VCE or equivalent

 Applications will be reviewed progressively and will close on Monday 20 March 2020.

*Only successful applicants will be notified.

10/03/2020 $0 CBD & Inner Suburbs 1 Administration & Office Support
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