Car Rental Branch / Operational Managers

We are keenly seeking candidates who are looking to further their career in the car rental business and who thrive in exciting and challenging environments.

The successful candidates will be responsible for a single office or multiple offices, depending on experience, and will need to ensure smooth day-to-day operations, a high standard of presentation and excellent customer service.  The role will demand the achievement of business plans and the ability to meet targets across all areas of the business including growing key customer and supplier relationships, customer satisfaction, staff training and branch efficiencies. Flexibility also is required to work weekends, public and school holidays as required.

Key duties include:

  • Implementation and continual improvement of business processes
  • Ensure a high level of customer service in all areas
  • Manage staff and performance including training, mentoring and motivation of staff to reach targets and achieve bonuses
  • Manage controllable expenditure and overall branch budgets
  • Manage fleet utilisation within your area
  • Maintaining Thriftys standards of compliance, image and culture
  • Maintain a high standard of administrative reporting

To be considered for this role, you will have the following:

  • Extensive experience in car/truck rental and/or logistics;
  • Strong computer skills and the ability to learn and use rental operating software
  • Proven experience in managing a team or the ability to do so
  • Knowledge of car rental reservation/booking systems
  • Demonstrated ability to handle high pressure situations, to accept responsibility and accountability
  • A genuine interest and willingness to exceed customer expectations;
  • Australian Drivers License (no restriction) and good driving record (no convictions)

If you think you can succeed in this fast paced demanding industry and are looking for the next big challenge then we are looking for you.

10/03/2020 $0 Gold Coast 1 Manufacturing, Transport & Logistics
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