Customer Service/Production Coordinator (Maternity cover)

Exciting position that links Sales to Production & Delivery, Competitive remuneration package & attractive employee benefits, "State of the Art" manufacturing facilities.

We have a fantastic opportunity to join the most innovative and diverse companies in Australia in this exciting role, servicing the whos who of Australian retailing.

We seek an experienced and enthusiastic Customer Service/Production Coordinator with exceptional customer service skills to join our hardworking and professional team.

Your prior Customer Service experience from a manufacturing, retail, print or distribution environment will be the key to your success. Previous experience in a similar Printing environment would be advantageous, but not essential.

Reporting to the Customer Service Manager, responsibilities will include:

  • Building and maintaining solid, trusted working relationships with clients;
  • Managing the end-to-end administrative process of client catalogue production, including the planning of jobs going into production through to despatch and end delivery;
  • Key client contact for all production related enquiries and issue resolution;
  • Liaising with freight companies to ensure client catalogues are delivered in full and on time

The successful applicant will have the following skills and attributes:

  • Excellent verbal & written communication skills;
  • Ability to multi-task and handle yourself well under pressure;
  • Accountability and high level of attention to detail;
  • Excellent time management skills;
  • Team orientated;
  • A working knowledge of Microsoft Excel skills; and previous experience using other Microsoft products

This role is a key role in the production process and would also suit someone looking to move out of a production planning or despatch role into a more customer focused role. 

You must be someone with a clear and confident communication style and the ability to build great relationships at all levels of the business.

This is your chance to secure a challenging position and to make a difference with an established and successful organisation at our state of the art facility act quickly!

10/03/2020 $0 Western Suburbs 1 Marketing & Communications
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