We're currently looking for an energetic, reliable, proactive and highly organised professional with attention to detail and 'can do' attitude to join our team.
You will be joining a small dedicated team that are passionate and genuine about putting their customers first allowing you to truly focus and specialise in supporting the company to grow and reach our next level of success.
The company and culture: Aramex Coffs Harbour (formerly Fastway Couriers) is a well-established locally owned and operated Business, we are part of Australia's largest franchised courier network, operating in 27 regional franchise depots around Australia. Our customer centric approach, investments in latest technologies, innovation, affordability and reliability has made us a well-respected and formidable option for modern day E-commerce retailers, and a number of commercial customers.
This role will see you adding significant value through (but not limited to):
Answering phones and redirecting calls when required
Managing front desk and greeting customers
Managing main e-mail address
Assisting in managing online enquiries
Assisting with maintaining and updating customer database
General office administration duties
Processing incoming purchase orders & invoicing
Supporting the sales & service team
Filing, banking and postage related duties
Depot operation duties including manual handling up to 25kg.
Other duties may include
Assisting Courier Franchisees with deliveries
Relief for night Hub Supervisor
Hours of operation are generally between 7.30am to 6pm - Monday to Friday
Skills and expertise:
Excellent phone manner and superior communication skills both written and verbal
Great attitude willing to roll up the sleeves and take on what's needed to be successful in the role
Customer focused - easily establishes credibility and genuine service commitment.
Problem solver strong interpersonal communicator, able to manage and resolve conflict
Self-motivated - professional able to achieve results working without close management and focused on learning
High degree of attention to detail
Strong multi-tasking and prioritisation skills
Must be reliable, trustworthy, highly organised and be passionate about achieving results.
Willing to learn new procedures when required
Ability to work in a team and in a fast paced environment
Current Class C (or above) driver's licence and clean driving record essential
Current forklift licence an advantage but not essential
10/03/2020$0Coffs Harbour & North Coast1 Administration & Office Support
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