Administration/Charter Officer

Mount Gravatt Coach & Travel is an Australian, family owned business providing a premium bus and charter service to clients in the Burbank/Mackenzie area and across South East Queensland. Starting in 1974 with 1 bus to now having a fleet of 48 modern buses and coaches, Mt Gravatt Coach & Travel has built a reputation envied by the industry for its professional, safe and caring attitude towards every client and person that boards one of our services.

The Role:

Based at our purpose built depot in Underwood and answering to the Administration/Charter Supervisor, this key position involves a great variety of duties including reception, data entry, receiving and processing charter enquiries and bookings, stock and stationary ordering, marketing administration including website and social media monitoring. Organising Seniors trips, including research and bookings.  Able to liaise with retirement villages etc. We are looking for someone who can communicate and build relationships with all our staff and clients on a daily basis, so we are looking for someone who cares and loves being a people person.

Your skills:

To be successful as an Admin/Charter Officer you need:

  • To be an exceptional communicator in all formats
  • To be able to organise trips and outings for clients
  • To have a passion for customer service and being a team player
  • To be great at time management and prioritising your work
  • To be highly motivated and a self-starter
  • To be proficient in Microsoft (Word, Excel, Outlook), strong in data-entry and able to learn new databases
  • To have some experience in websites and social media
  • To have a current Qld manual drivers licence

Your Experience:

You may not have bus industry experience but you will need:

  • To have a basic knowledge of the South Brisbane and SEQ areas
  • To have worked in an equivalent role
  • To understand the importance of exceeding client expectations

10/03/2020 $0 Brisbane 1 Administration & Office Support
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