Steamatic is Australia's longest established and largest restoration company with over 30 locations throughout Australia and growing each year. Steamatic Geelong & Warrnambool is seeking positive, energetic and confident team player who is motivated to provide an exemplary level of customer service to our diverse customer base. You will work under Team Leader/Manager who will provide you support for your career growth.

Whats in it for you

  • Progress your long-term career with this global cleaning brand.
  • Work patterns between 8am-6pm with occasional weekends required.
  • Join a dynamic workplace with a great culture, where you are considered a valued member of the business.
  • Work for a company who care about their customers and employees.
  • Permanent opportunity and remuneration based on performance.
  • Supportive Team Leader, who provide regular 1:1's and mentor programs to assist in your career growth.

What will you be doing in this role

  • Prepare the daily schedule for approximately 30 employees in our Geelong & Warrnambool locations whilst ensuring KPIs are met 
  • Liaise with administration team, team leaders and Operations Manager to schedule/reschedule jobs as required. 
  • Plan and check availability of operational staff to attend jobs daily. 
  • Liaise with external clients/stakeholders to arrange job start dates, times and access and communicate to crew attending.
  • Review job status to ensure jobs are progressing as required. Follow up with administration staff to progress jobs if required.
  • Provide job update notes and escalate any urgent matters to Administration Manager
  • Resolve customer complaints in consultation with Administration Manager.

What experience & skills/attributes will you have

  • You must have full working rights in Australia to be applicable for this position.
  • On the job training will be provided.
  • Excellent verbal and written communication skills
  • Demonstrated experience in scheduling 
  • Microsoft Office skills
  • Team player with a strong ability to multitask, organise and prioritise workload.
  • Restoration, insurance or trade industry experience (preferred not essential)
  • Ability to balance competing priorities including labour, vehicles, KPIs, internal/external stakeholders and equipment

To apply for the role please send your resume and cover letter detailing how you are best suited for this challenging role.

You can contact below mentioned for further queries related to the position.

03/05/2021 $0 South West & M5 Corridor 1 Administration & Office Support
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