Trainee Customer Service Officer

Your New Role

The Shire of Narrogin has an excellent opportunity for a young enthusiastic, self-motivated, team-oriented individual to fill the role of Trainee   Customer Service Officer, (aged between 17-24), in the Corporate and Community Services Department. 

Training will occur in the following areas: collecting and distributing incoming/outgoing mail, providing support to customer service/administration officers, providing secretarial services to senior staff, facility bookings, daily cash handling/banking, directing phone calls, assistance with basic creditor and debtor duties. 

The traineeship is offered as a 12 month contract and enrolled in a Certificate III in Local Government. Conditions and rate of pay will be in accordance with the Local Government Officers Award 2010. 

The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and s51 of the Equal Opportunity Act 1984 (WA). Applications are therefore encouraged from Aboriginal or Torres Strait Islander backgrounds

What youll need to succeed

The successful applicant will have:

  • a willingness to learn,
  • strong inter-personal skills,
  • an enthusiastic attitude,
  • a professional phone manner,
  • great communication skills,
  • the ability to multi-task and work well within a team,
  • knowledge of Microsoft Office. This is desirable however not essential.

The benefits of working with us

  • Certificate III in Local Government.
  • Salary package range of $19,758 - $39,293 per annum dependent on qualifications and experience inclusive of:
    • Up to 15% with Council superannuation contribution
    • 4 weeks annual leave
    • Gym membership discount
    • Ongoing training and development

Sound like you

Applications should be marked "Private & Confidential Trainee Customer Service Officer and addressed to the undersigned before 12:00pm Friday, 14 May 2021.

The Shire of Narrogin is an equal opportunity employer.

03/05/2021 $0 Northam & Wheatbelt 1 Administration & Office Support
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