Administration Assistant

Deaf Services 

About Us

In October 2020 Deaf Services Limited and the Deaf Society merged to form Australias largest whole-of-life service provider for the Deaf, deafblind, and hard of hearing communities.

With shared history, vision, and strengths, as well as over 200 years of proven community support, Deaf Services and the Deaf Society stands with the Deaf community - delivering services across the east coast as well as Auslan interpreting and advocacy nationally.

This is an exciting time for the organisation as we drastically increase our scope and enter a period of dynamic growth.

Administration Assistant

Parramatta office (including work/travel to other locations as required)

About Support Services Team

The Support Services Team provides a range of services and supports to Deaf and hard of hearing individuals and their families who have NDIS (National Disability Insurance Scheme) funding.  Our services include Family Support, Auslan in the Home, Living Well (individual and group support and walk-in), and Support Coordination. Support Services focuses on supporting individuals and their families as they develop their goals and aspirations. 

The Role

The Support Services Team currently has a vacancy for an Administrator Officer (Full Time). 

This role would suit a highly organised person who has proven administration experience within the disability services industry. This role is integral in establishing efficient and professional administration support that focuses on day-to-day administration, claims to process, and reporting. The role would suit someone with a strong background in administration, systems, and procedures to assist the Support Services in delivering high-quality services to individuals and/or their families. 

An ability to use Auslan and communicate with staff in Auslan will be highly regarded. 

Selection Criteria

To be successful in this role you will need:


  • Proven admin and customer service experience
  • Demonstrated ability to perform administrative tasks
  • Skills with Microsoft Applications:  Microsoft Office Suite (Word, Excel, Outlook, Internet)
  • Excellent time management skills and ability to multi-task and prioritise work
  • Well-developed interpersonal and communication skills
  • NDIS Worker Screening (or willingness to obtain this prior to commencing in the role)


  • Previous experience with CRM systems
  • Knowledge of a Rights-based approach to disability
  • Auslan skills


As a not-for-profit, Deaf Services offers a range of benefits including salary packaging, reducing taxable income, and membership to Team Advantage, our staff benefits program. 

Applications close at 9am on Monday 3 May 2021. 

Interviews for this position will be held on Wednesday 5 May 2021.

Deaf Services is an equal opportunity employer.

26/04/2021 $0 Parramatta & Western Suburbs 1 Administration & Office Support
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