We are currently seeking a passionate person to join our very busy private home nursing service as an After Hours Service Coordinator. The successful applicant must be available to work weeknights and weekends on a rotating roster.
Duties include rostering and administrative management of client services and nursing staff.
About the business
Since its establishment in 1993 Nursing Group's vision has been to provide opportunities for people to discover what will positively transform their lives. We believe that we all deserve and can achieve anything that we desire. We also believe that to achieve this, it takes determination and action.
About the role
Attend to all emergency phone calls received out of office hours
Maintain rosters by filling all unassigned shifts
Assist in the management of casual field staff
Complete all aspects of data entry and documentation
Communicate with office staff and resolve any items from afterhours reports
Skills and experience - To be successful for this position, you will need to demonstrate the following skills & attributes:
Strong work ethic
Customer service experience
Excellent communication skills especially on the phone
Intermediate computer skills
Positive, 'solution focussed' attitude
Ability to meet deadlines and prioritise tasks
Ability to work autonomously and take a proactive approach
Ability to problem solve in high pressure situations