Afterhours Service Coordinator

Work from home.

We are currently seeking a passionate person to join our very busy private home nursing service as an After Hours Service Coordinator. The successful applicant must be available to work weeknights and weekends on a rotating roster.

Duties include rostering and administrative management of client services and nursing staff.


About the business

Since its establishment in 1993 Nursing Group's vision has been to provide opportunities for people to discover what will positively transform their lives. We believe that we all deserve and can achieve anything that we desire. We also believe that to achieve this, it takes determination and action.


About the role

  • Attend to all emergency phone calls received out of office hours
  • Maintain rosters by filling all unassigned shifts
  • Assist in the management of casual field staff
  • Complete all aspects of data entry and documentation
  • Communicate with office staff and resolve any items from afterhours reports


Skills and experience - To be successful for this position, you will need to demonstrate the following skills & attributes: 

  • Strong work ethic
  • Customer service experience
  • Excellent communication skills especially on the phone
  • Intermediate computer skills
  • Positive, 'solution focussed' attitude
  • Ability to meet deadlines and prioritise tasks
  • Ability to work autonomously and take a proactive approach
  • Ability to problem solve in high pressure situations


Benefits and perks - What we will offer you:

  • Work from home 
  • Casual rotating roster, Monday to Thursday 4.30 pm 8.30am; Friday 4 pm Monday 8.30am
  • Work laptop and mobile provided
  • A supportive working environment & team
  • Opportunities for personal and professional development

Please note this role is work from home. Our head office is located in Casula, NSW and training will be done in office.

Please note, only short-listed applicants will be contacted.

26/04/2021 $0 South West & M5 Corridor 1 Administration & Office Support
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