Office Administrator

Funky office in Cremorne close to public transport, Day off on your birthday!, Great opportunity to join a growing company.

About Us 

TheRedcatHospitality IT Platform offers integrated point of sale (POS) as well as business-management software and hardware solutions for cafs, bars, restaurants, franchises, and multisite entertainment and dining venues throughout Australia. 
We work with amazing hospitality brands like Nandos, Grill'd, Boost just to name a few, to provide them with a hospitality IT platform that makes their lives easier. 
We have a great office space based in Cremorne (near Richmond).  In a post Covid world you will find our team catching up by the coffee machine, finishing the day with a game of pool, and on Fridays reflecting on the week that was with a cold beverage by the barbecue. We are a company that puts culture first and are looking for our next quality individual to help us continue our growth!  

About the role 

No two days will be alike.  We are seeking someone that can see what needs doing, rolls up their sleeves and gets it done.  There will be an element of office admin duties and co-ordination (e.g. booking flights and accommodation, assisting with new employee on-boarding, managing office supplies, etc.), but the role is far broader than that.  You will be an integral part of a team that assists our delivery, sales, account management, marketing and business analyst teams to make their magic happen. 

Key Responsibilities 

  • Assist senior coordinator with ongoing administrative tasks
  • General Administration duties.
  • Answer telephone enquiries
  • Meet and greet guests
  • Take sales enquires, and assess and address the customers requirements
  • Office management tasks
  • Establish and maintain customer relationships
  • Internal and external communication of project progress.
  • Receive job briefings from the Sales team and act upon them.
  • Quickly assess and prioritise all incoming tasks.
  • Assist in the ongoing design and document workflow procedures and make appropriate recommendations to eliminate non-value adding processes.
  • Conduit for customers and Redcat services

About you. 

To thrive in this role, you will  

  • be observant.  If you see something amiss in the office, you are the kind of person to take ownership and get it sorted
  • be a friendly face.  We are a great team and bounce off each others positivity.
  • be well presented.  You will be the first face our visitors see when they come to the office, so its vital that you make a positive first impression.
  • be adaptable.  You must be willing to learn new things and undertake new tasks
  • be thorough.  It is important that you follow jobs through to completion.  It is always OK to ask for assistance, but if it you take on a task, make sure you own it.
  • you need to be able to find your way around common business applications like Microsoft Office etc.
  • be a quick learner.  We have all sorts of systems for you to play with.
  • enjoy managing multiple tasks simultaneously
  • ideally have worked in hospitality previously (its an empathy thing) and or have worked as an IT Project Administration role
  • love communicating with people

Company Values 

  • To work as a team
  • To keep learning and adapting
  • To always be respectful
  • To have fun and love what we do

How to Apply 

Please submit your resume together with your own covering letter, telling us why you are the right person for the job and an interesting fact about yourself. 
We love out of the box thinkers and applications, and due to the high volume of applications we expect to receive, we recommend you get creative to be noticed! 
Applications without a cover letter are unlikely to be looked at. 

No agencies please. 


26/04/2021 $0 CBD & Inner Suburbs 1 Administration & Office Support
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