Administrative Assistant & Customer Service Support

JOB BRIEF

 

We are looking for an experienced Administrative Assistant, with a flair for organisation and customer service to join our friendly team at MND Electrical in our head office based in Ravenhall. 

 

WHAT WE ARE LOOKING FOR

 

You're the type of person who uses initiative to make things happen, enjoys working as part of a team, know how to problem solve and play a key role liaising with staff and clients  and keep our customers happy. You enable information flow and day-to-day back office activities. You are Customer focused with well developed communication skills, you confidently connect and develop strong working relationships with key stakeholders across the organisation and you are friendly, confident, passionate and savvy.

 

KEY RESPONSIBILITIES

 

  • Xero entries
  • Greet suppliers and people visiting our head office
  • Respond to customer, supplier & general emails
  • Answer phone calls
  • Assist with administrative duties
  • Day-to-day meeting scheduling and diary management
  • Invoice processing, management and collation
  • Support to directors and management team
  • Keep the office space clean, tidy & organised
  • Assist with liaising with our clients

 

The ideal candidate will have administrative experience and possess the following attributes:

 

REQUIREMENTS

  • Great organisational and time management skills
  • Strong people and interpersonal skills
  • Impeccable attention to detail
  • Self-motivated, with a proactive and positive approach
  • A demonstrated ability to multi-task and adapt to meet deadlines
  • High proficiency with Mac computer skills, including xero, dropbox and / or other online organisational platforms
  • High proficiency with MS office products as well as apps/tools that help with efficiency, collaboration and communication
  • Strong customer service and communication skills
  • Solutions focussed
  • The ability to work within a team environment
  • Administration experience in support roles, ideally within a sales environment
  • Familiarity with common business practices
  • A willingness to tackle new challenges

If you think you can help us get stuff done, we'd love to hear from you.

APPLICATION PROCESS

 

Successful applicants must include a CV, a summary of achievements relating to this job description and a cover letter:

by May 24, 2021.

We will prepare a short-list of candidates to interview and will only be in touch with those that make the short-list. 

 

26/04/2021 $0 Western Suburbs 1 Administration & Office Support
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