Control Room Operator

Instant Security Alarms Pty Ltd is located in Brisbane Western Suburbs. We install, service and monitor security systems for commercial and private properties, and we are the largest privately owned Grade A1 Control Room in Queensland.

We are looking for a Control Room Operator to join our dynamic team, working in our 24 hour Alarm Monitoring Centre. 

The Position: Control Room Operator

Duties & Responsibilities will include:

  • Monitoring & Actioning Alarm System Signals (Residential & Commercial)
  • Monitoring & Actioning Hold Up / Medical / Personal Safety Alarms
  • Providing General Troubleshooting & Technical Assistance
  • Dispatching & Coordinating Patrols & Incident Response
  • Internal System Reporting & Data Entry

The Successful Applicant will require:

  • Excellent phone manner & customer service skills
  • Ability to work in a cohesive team environment
  • Computer literacy and ability to adapt to new software
  • Current drivers licence and own reliable vehicle
  • Ability to use own initiative and work unsupervised
  • Strong problem solving skills

Previous Control Room experience is advantageous however not necessary to apply.  A Security Licence is required for this position, however this can be obtained upon commencement if required. 

This is a casual position, working on a rotating roster including nights & weekends.  

We look forward to hearing from you!

26/04/2021 $0 Brisbane 1 Call Centre & Customer Service
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