Customer Service Officer

Join a successful for-purpose organisation, Actively engage with and support community, Two newly created positions (Chirnside Park & Yarra Junction).

Who we are

Cire Services is a large community based, not for profit organisation servicing the Yarra Ranges and beyond. Cire provides a range of services to meet community need through life-long learning. We are Registered Training Organisation (RTO) providing accredited, pre-accredited, work skills and leisure courses. We also have a community school with three campuses, family and childrens services throughout the Yarra Ranges and two community hubs located in Chirnside Park and Yarra Junction.

Cire is a Child Safe organisation and prides itself on advocating for the rights of children and young people.

About the role

As we continue to expand our reach in the community, Cire is seeking a Customer Service Officer to join the team at both its Chirnside Park and Yarra Junction locations.

Our dedicated Community Hubs team are professional and friendly with a strong desire to create positive experiences for the community. Led by our experienced Community Hubs Manager, the team is focused on creating opportunities for development, inclusion and engagement. You will be joining a team that is committed to service excellence and will be given the necessary resources and support to ensure your success within the role.

As an experienced customer service professional, you will:

  • Have a passion for working with community members and are the ultimate people-person
  • Be a highly effective and organised administrator
  • Have a warm presence and ability to create a space where community feel welcome
  • Thrive in a busy, customer-facing environment where every day is different
  • Enjoy operating both autonomously and as a member of a close-knit team

To enjoy Cires environment and culture, you will have a community focus, friendly demeanour and positive attitude. You will demonstrate our Values of Respect, Quality and Integrity.

The Perks

As a not for profit, Cire offers salary packaging and novated leasing which can provide you with a beneficial tax saving. Our salaries are competitive and this position is eligible for portable long service leave within the community sector. 

Cire is a diverse organisation dedicated to learning and continuous improvement.  On offer is an extensive Professional Development Program with opportunities to network and learn from a team of dedicated people, in addition to EAP services, discounted child care, discounted courses and ongoing support and mentoring.

These are newly created, permanent, full time positions based in either Chirnside Park or Yarra Junction.

26/04/2021 $0 Eastern Suburbs 1 Call Centre & Customer Service
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume