Member Communication Specialist

Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $10 billion in funds and have a clear focus on helping our members save for their retirement.

We currently have an exciting opportunity for an experienced Writer to join our Marketing Team on a 13 month fixed-term Parental Leave contract.  You will be highly organised with the ability to juggle multiple tasks and priorities. You will also be great at problem solving and naturally proactive with strong attention to detail. Above all, your ability to build relationships and deliver results in an ever changing and highly regulated environment will allow you to shine.

The Member Communications Specialist will lead the development of content and communications material for delivery across a range of channels to optimise retirement outcomes for members.

Key responsibilities include but are not limited to:

  • Content creation and editing as required across all channels including but not limited to member communications, technical superannuation communications, legislative communications, presentations, campaign communications, social media content and ad hoc departmental requests;
  • Proof colleagues work to ensure material is error free;
  • Support in the development and delivery of member education material;
  • Support in the development of scripts for member-facing teams; 
  • Work with outsourced partners (e.g. external content agency, public relations firm, media outlets) to ensure consistency of voice and appropriate brand tone is maintained;
  • Develop and support in the development of internal facing communications across the business through the distribution of Executive Team, CEO, Board and crisis messaging and communication;
  • Manage the communications schedule to support in the achievement of an appropriate workflow for member facing and other staff; and
  • Manage the implementation and adherence to corporate communications policies.

Minimum requirements:

  • Minimum 4 years previous communications and writing experience;
  • Degree in a relevant field or equivalent years of experience;
  • Good experience in Microsoft Office suite, online content management platforms and a broad suite of social media platforms;
  • Knowledge of superannuation and experience working within a highly regulated environment;
  • Results focused with the ability to work under pressure and meet deadlines;
  • Highly organised with the ability to manage multiple projects and tasks concurrently;
  • Previous experience in the Financial Services industry will be advantageous;
  • Maturity to handle a range of situations and be able to work to tight deadlines; and
  • Experience in stakeholder management and project work. 

If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. 


Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

26/04/2021 $0 Adelaide 1 Marketing & Communications
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