UX Design Lead

Grow a design team in a successful scale up, Design and develop a suite of products, Change the way workforces are managed.

The Company

Workforce Analytics combines intelligent consulting with a completely new and scientifically valid approach to make sure staff hours are spent at the right place, and at the right time. They partner with clients to solve complex workforce problems using sophisticated mathematics, data science and software solutions. Designing world-leading technologies and methodologies to help businesses unlock a superior level of performance. Workforce Analytics use factual insights to improve the way businesses engage, construct and manage their workforces in the most optimal fashion. 

As Workforce Analytics move through the next phase of their growth, there is now a need for a UX Design Lead to join the team. You will be the first in-house Design Lead and have the ability to grow a team and build on the foundations that have been set from our UX and technology consultants. In this role you will be responsible for the UX design of all our products and oversee their successful UX and UI design, delivery, launch and scale through the scale up lifecycle. The UX Design Lead will be expected to design the overall functionality of the product and ensure a great user experience.

Key Responsibilities

  • Managing the design of a suite of products across the company.
  • Designing and creating new products within the suite and extending existing products
  • Lead discussions with stakeholders, customers and team to determine the product direction
  • Translate concepts into user flows, wireframes, and prototypes that lead to intuitive user experiences.
  • Identify design problems and devise elegant solutions.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders.
  • Ask smart questions and champion new ideas
  • Lead products across multiple squads within Workforce Analytics

Skills and Experience

  • At least 4 years experience in UX/CX
  • At least 1 year leading/managing other designers, preferred.
  • Experience working in an agile environment is essential
  • Your portfolio should demonstrate diverse product exposure across start-up/scale-up and corporate environments
  • Excellent communication skills, with an ability to collaborate with a range of stakeholders
  • Be comfortable “being on the tools” in the early stages while the design team is being built.
  • Ability to work with the team internally to understand requirements and design complete user experiences that align to foundations of the interface that has already been set
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, and analytics.
  • Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • Possess the ability to turn ambiguous ideas into tangible, design solutions.
  • Is passionate about UX Design, Strategic Design, Service Design and building successful startups.
  • A positive attitude and ability to move quickly with changing requirements

Based in Hawthorn, this is a full-time permanent role. You will be joining a small but engaged team with momentum, who are pushing the boundaries every day making their suite of products market leading.

They are passionate, collaborative and provide a relaxed but high performing environment which offers flexibility (in a variety of ways) and a real opportunity to add true value to clients. This is a unique opportunity for someone that wants to challenge themselves in a business that is changing the way workforces are managed.


26/04/2021 $0 Eastern Suburbs 1 Design & Architecture
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