Join a thriving business in a friendly and supportive team, Work with world leading brands, JCB, Atlas Copco, Komptech and more, Job security in a reputable organisation.
CEA, part of the CFC Group of Companies, is a privately owned business with operating across Australia and New Zealand. We are the leading distributor for world-renowned capital equipment brands including JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.
Through our portfolio of products CEA supplies a diverse range of equipment to a broad range of industries including construction, agriculture, government, defence, waste management, mining and civil works.
ABOUT THE ROLE
This role involves ensuring both external and internal customers are supplied with the correct parts in a timely manner, whilst maintaining high customer service standards at all times on the phone, counter sales and between branches.
Your Areas of Responsibilities
Identifying and supplying parts to meet customer request
Ensure that customer requirements are met in a timely and accurate manner.
Greet customers at the counter and answer their parts queries and place orders
Initiating invoices for parts. resolving invoice and purchase order discrepancies
Answer telephone queries relating to parts orders
Assist with inventory management (including cycle counts, good receipt etc)
Provide technical assistance and general support to the Service technicians
Provide assistance to the Sales Department
Previous experience in parts interpretation with proven ability to interpret customer orders
Understanding of inventory control, parts interpretation, logistics management and receipt and/or dispatch of goods.
A developed mechanical understanding
High level of computer literacy
Excellent verbal and written communication skills
A keen eye for detail
Due to the volume of applications received, only shortlisted candidates will be contacted.
You must have the right to work in Australia.
20/04/2021$0Bayside & South Eastern Suburbs1 Trades & Services
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