Service Manager

  • Permanent Full-Time Position
  • Busy and Dynamic Office Environment
  • Loads of Variety
  • Friendly Team
  • Immediate Start

BriTer Door Solutions Pty Ltd is a family owned and operated company. Located in Penrith we have been established since 2007. Our core business is service, supply and installation of Automatic Door, Roller Shutter and Automatic Gate entry systems.

We strive to exceed our client's expectations with excellent customer service in a timely and professional manner. As a result, require an experienced Service Manager to lead up our growing team. 

 

Reporting to the Operations Manager your duties include but are not limited to:

  • Provide daily leadership to the service department, including service coordinators & field technicians
  • Driving the service department to achieve KPI's
  • Maintain customer relations and attend regular meetings with key accounts and stakeholders
  • Building a safe and efficient team with a focus on WHS
  • Ensuring delivery within expected time frames and on budget

 

To be successful in this position you must have:

  • Proven success leading a technical team in the service industry
  • Mechanical and electrical knowledge
  • Strong people management and leadership skills with a focus on continuous improvement
  • Excellent written and oral communication skills
  • Understanding and knowledge of safe work practices
  • Good computer skills
  • Passion to improve the overall customer experience with a positive 'can do' attitude

All applications will be treated in confidence.

 

Only permanent residents can be accepted for this position and with an immediate start.

Salary is negotiable based on experience and qualifications.

20/04/2021 $0 Parramatta & Western Suburbs 1 Trades & Services
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