Claims Support Officer

We value our supportive and collaborative culture!, We offer a thorough induction and ongoing training!, Join a leading national provider of insurance services!.From a family-started company to an ever-growing national business, we’re committed to being the most respected national insurance risk and solutions services business in Australia.     
 
We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.
 
We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction. It's a fast-paced business, and that's the way we love it!
 
About the role  
 
We are seeking a Claims Support Officer to join our expanding Claims & Risk Loss Adjusting/BI service.  
 
The role will include a variety of key responsibilities such as:

  • Reviewing and writing reports supporting overall outcomes of the business;
  • Owning and maintaining critical business email inboxes;
  • Data entry - ensuring accurate data entry and information is entered in the relevant systems;
  • Managing and triaging phone enquiries;
  • Any other required administration duties.

About you  
 
You are a talented communicator who engages well both face to face and over the phone.  You have exceptional attention to detail and excellent time management skills. You are organised and understand the importance of delivering a high quality service.          
 
Applicants seeking a part time position will be considered however preference is for full time availability.    
 
Ideal attributes include:

  • Mandatory - must have prior experience in insurance assessing;
  • Demonstrated administration experience is essential; 
  • Strong attention to detail, critical thinking and problem solving;
  • Mature-minded and ability to work independently;
  • Team attitude & positive approach;
  • Excellent communication skills (written and verbal);
  • An ability to accept and drive accountability for yourself;
  • Demonstrated skills in working with and knowledge of Microsoft Office programs;
  • Current Police Clearance (or willingness to obtain).   

Why Procare   
 
We offer a thorough induction and ongoing training, along with regular opportunities for career progression to suit your interests, stage and skills. We value our people and embrace collaboration amongst our teams.    
 
From us you can expect:

  • Competitive remuneration;
  • Working from home;
  • Friendly, supportive and collaborative working environment;
  • On the job training;
  • Varied role exposing you to a variety of different tasks;
  • Ongoing career opportunities.

If you are looking to join a focused and driven team, as part of a family-owned and led company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!     
   
 
Send in your application via the link with your CV and cover letter.

We thank all applicants for their interest, however due to the high volume of applicants only those candidates selected for interviews will be contacted.

20/04/2021 $0 Perth 1 Administration & Office Support
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