Service Advisor

Gippsland Motor Group is looking for a new team member to join our service operations as a Service Advisor.

As part of the Service Team, you will have a unique opportunity to learn more about the auto repair business, to contribute to the wellbeing of others and to work in an inspirational team culture.

The successful applicant will:

  • Be aligned with the business Purpose and Culture
  • Already live the business Values in their daily lives
  • Thrive working autonomously
  • Be driven on results and focused on outcomes
  • Be willing to be held accountable for the responsibilities of their roles
  • Be willing to continue to learn and develop their skills
  • Have a high attention to detail & high accuracy level
  • Have excellent communication skills
  • Have good computer/tablet skills

The suitable candidate will have proven exceptional Customer Service skills, and will be able to work well in a fast paced environment.

Automotive experience is preferred however not mandatory

The job will require you to handle phone enquiries and bookings

Appointment creation and entry

Handling customers face to face and transferring their requests to our workshop via relevant paperwork

Following up of customers needs

Ensuring all customers leave our business 100% satisfied

The suitable candidate must have:

Proven record of customer service experience

Excellent computer skills

Ability to work within a team and in a fast paced environment.

Our business rewards team members based on the value they provide. Therefore, we will discuss potential remuneration packages during the initial interview. This way we ensure a fair value exchange is achieved based on what you could bring and the outcomes & expectations of the role.

A comprehensive Job description can be obtained from Business HR Manager.

20/04/2021 $0 Gippsland 1 Trades & Services
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