Customer Service Officer

About PPM:

Operating from offices in both Brisbane and Melbourne, PPM is one of Australias premier boutique indirect tax firms.  PPM was formed by a group of senior ex-Big 4 specialist tax and legal experts seeking to change the way professional services firms engage with Corporate Australia.  We take the time to understand and comprehend our clients businesses, to share our deep technical and commercial expertise and to partner with clients.  In this environment, you will have an opportunity to advance and strengthen your career as a result of your close, direct, and extensive contact with proven leaders within the Australian tax landscape.

Current Opportunity: Customer Service Officer Tax Technology (3-month contract)

We  are seeking a Customer Service Officer to join our indirect tax technology team in our Brisbane Office. This role is initially offered on a full-time basis with a fixed term of 3 months, with the potential to extend to a permanent full-time role subject to performance and business requirements. The ideal candidate will have at least 1-2 years experience in a customer service environment, be comfortable talking on the phone to customers in a professional manner and be able to work as part of a team in a professional services environment.

The role will include:

  • Calling our database of customers 
  • Updating our Customer Relationship Management (CRM) system
  • Liaison with customers and our technology partners

Skills required for this position:

  • Good phone manner
  • Excellent verbal communication skills
  • Strong interpersonal skills
  • Ability to work autonomously as required and as part of a team
  • High levels of attention to detail 

Qualifications Required:

The candidate must have experience in a previous customer service role.  Experience in the telematics, telecommunications, transportation or professional services industries will be highly regarded.

PPM Tax Group is a firm that encourages a fun and positive work environment. The successful applicant will be enthusiastic and professionally presented with the ability to communicate at all levels. The remuneration package will be determined in accordance with the successful applicant's experience.

20/04/2021 $0 Brisbane 1 Call Centre & Customer Service
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