Customer Service Representative - 3 month Contract Role

Excellent facilities including onsite parking, Supportive team environment, Dynamic growing business.

About Us

At Tas Gas, we provide essential services to over 14,000 customers in Tasmania and Victoria. We work with government, developers, planners, land owners and whole communities to devise intelligent ways of delivering essential services in a cost-efficient and sustainable manner. Tas Gas is continuing to evolve and is moving into an exciting new stage of growth.

 

About the Role

Based in Launceston, Tas Gas Retail are looking for an experienced Customer Service Representative to join our retail division on a 3 month contract full-time basis. The successful candidate will provide exceptional customer service to current and potential Tas Gas Retail customers, assisting in customer connections and sales, account establishment, maintenance, billing and credit enquiries. Tas Gas Retail currently retails natural gas in Tasmania and Victoria.

Reporting the team leader, the successful candidate will ideally demonstrate the following:

  • Minimum of two years' experience in high level administration (call centre experience an advantage) or front-line customer service environment, handling diverse customer queries
  • Proven accounts payable and receivable experience
  • Strong time management skills and the ability to multi task
  • Demonstrated customer service and customer complaint handling skills
  • Experience with customer management systems
  • High level of computer literacy, including familiarity with Microsoft Office package
  • Ability to show initiative and demonstrate good judgement
  • Demonstrated high level of attention to detail
  • An outgoing, friendly and approachable nature with strong written and verbal communication skills
  • Ability to champion our company values: Work Together, Do Whats Right, Give it a Go and Stay Safe

 

Why join us

We offer a competitive remuneration package and our employee benefits include but are not limited to: salary sacrificing, educational assistance, employee assistance, health and well-being programs and salary continuance insurance.

 

Applicants must have full Australian working rights to be considered for this role. Only shortlisted applicants will be contacted.

20/04/2021 $0 Launceston & North East 1 Call Centre & Customer Service
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