Customer Service Representative - 3 month Contract Role
Excellent facilities including onsite parking, Supportive team environment, Dynamic growing business.
At Tas Gas, we provide essential services to over 14,000 customers in Tasmania and Victoria. We work with government, developers, planners, land owners and whole communities to devise intelligent ways of delivering essential services in a cost-efficient and sustainable manner. Tas Gas is continuing to evolve and is moving into an exciting new stage of growth.
About the Role
Based in Launceston, Tas Gas Retail are looking for an experienced Customer Service Representative to join our retail division on a 3 month contract full-time basis. The successful candidate will provide exceptional customer service to current and potential Tas Gas Retail customers, assisting in customer connections and sales, account establishment, maintenance, billing and credit enquiries. Tas Gas Retail currently retails natural gas in Tasmania and Victoria.
Reporting the team leader, the successful candidate will ideally demonstrate the following:
Minimum of two years' experience in high level administration (call centre experience an advantage) or front-line customer service environment, handling diverse customer queries
Proven accounts payable and receivable experience
Strong time management skills and the ability to multi task
Demonstrated customer service and customer complaint handling skills
Experience with customer management systems
High level of computer literacy, including familiarity with Microsoft Office package
Ability to show initiative and demonstrate good judgement
Demonstrated high level of attention to detail
An outgoing, friendly and approachable nature with strong written and verbal communication skills
Ability to champion our company values: Work Together, Do Whats Right, Give it a Go and Stay Safe
Why join us
We offer a competitive remuneration package and our employee benefits include but are not limited to: salary sacrificing, educational assistance, employee assistance, health and well-being programs and salary continuance insurance.
Applicants must have full Australian working rights to be considered for this role. Only shortlisted applicants will be contacted.
20/04/2021$0Launceston & North East1 Call Centre & Customer Service
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