Customer Service Representative - QLD

Multinational Market Leader, Friendly and Supportive Environment, Part Time - 25 hours per week - Monday to Friday.

Our Company is a market leader in the design, innovation and manufacture of interior wall and ceiling systems for Australia, New Zealand, Asia, India and the UAE. At Rondo, our people are our greatest asset, our customers are our focus, and our teams pursue excellence and market leadership in everything we do.

We currently have an excellent opportunity for an experienced Customer Service Officer to join our team on a part time basis in Yatala QLD. This customer focused role is responsible for providing superior, friendly and efficient customer service via all forms of communication to our Rondo customers. The role will be 25 hours per week working 6am to 11am Monday to Friday, with some flexibility and additional hours available on a relief basis. Hours will initially be 8am to 1pm for training.

This is a fantastic opportunity to work with a multinational, market leading company covering a wide variety of responsibilities, including but not limited to:

  • Providing superior customer service with a can-do attitude
  • Receiving and processing phone and email orders
  • Assisting customers with technical and sales enquiries
  • Assisting other Customer Service and Sales Team members
  • Communicate effectively via email, phone and face to face
  • Other customer service and admin duties as required
  • Must be able to work Monday to Friday 6am to 11am plus additional relief hours as required

To succeed in this position you will have a customer service focus, excellent written and verbal communication skills, friendly and inviting phone manner, intermediate Microsoft Office skills, excellent computer skills and you must be a team player with effective problem solving skills.

Rondo is an equal opportunity workplace where diversity is embraced and respected. We foster a culture that supports inclusion and encourage qualified candidates of all differences to apply.

Due to limited resources, only short listed candidates are able to be contacted.

20/04/2021 $0 Gold Coast 1 Call Centre & Customer Service
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