Sea Logistics Export Operator

Flexible working arrangments available, Professional development opportunities, Global logistics partner.

Let us introduce ourselves:

Kuehne + Nagel has evolved from a traditional shipping company to a global logistics partner that offers highly specialised solutions for major industries worldwide. At Kuehne + Nagel our focus is to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. Every day, we go above and beyond to meet the needs of our customers. By anticipating challenges and applying our visionary mindset, we advance global trade and bring communities together.

What are we looking for

We are looking for an experienced and motivated Export Operator to join our growing Sea Logistics team. This role is key in ensuring the retention of our customer portfolio and will support customers by providing helpful information, answering questions and working closely with the Operational Key Account Manager in delivering customer excellence.

What you will be responsible for:   

  • To  create/complete  shipment  details  in  our  internal transport management  system,  coordinate  with  all involved  stakeholders and organize  transport  based  on  the  customer  promise,  obtain  DG  approvals  where required
  • To monitor and report on operational performance of carriers and other vendors as well as ensuring strong data quality is available for timely and accurate customer reporting.
  • To  review and ensure alignment  of  shipping  instructions including  clarifying any  deviations/conflicts while taking country regulations, export compliance, rate and routing information into consideration
  • To take responsibility and commercial ownership over your portfolio
  • Establishing and strengthening the operational relationship with customers and suppliers through daily interaction and to pro-actively advise and consult clients to ensure customer satisfaction
  • Documenting, resolving and analysing all complaints and then identifying, sharing and eliminating root causes.

What we would like you to bring to the team:

We look for potential, not only performance. To be successful you will be open about your strengths and weaknesses and prepared to challenge yourself. We value diversity of thinking, experiences and perspectives and listening.

Additionally, you will have:

  • Analytical and problem solving approach 
  • Knowledge and experience working within the Sea Logistics Industry with a focus on exports preferred 
  • Excellent written and verbal communication
  • Exceptional time management skills
  • Problem solving mindset

What you can expect from us:

  • We offer flexible working arrangements to all employees. This includes the ability to skip the commute and work from home up two days per week and also take advantage of working at multiple site locations as well as flexibility in regards to daily working hours.
  • We will help you to achieve your goals with continuous professional development and regular career progression sessions. Emphasis is placed on our Annual Individual Development Plans and is supported with both internal and external training opportunities. If you are looking for a career, not just a job then you are in the right place.
  • We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon Initiative aims to achieve carbon neutrality for our sea freight shipments by 2030.

HR Contact

Laura Neville

Human Resources Advisor

If you believe you would be a good fit for the above mentioned position, please go ahead and send through your application by hitting apply now. We will accept applications from all people with the right to work in Australia.

 

20/04/2021 $0 Western Suburbs 1 Manufacturing, Transport & Logistics
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